Base radio Bluetooth audio not working

[16COEBM]

Hey guys having an issue with the base radio. I have an Android Galaxy s6 active phone, been working fine. But now whenever I try to play music with Bluetooth it says device disconnected. If I get a text or call it still comes up on the screen and will read it to me. I can still receive and make phone calls, it just won't play music. I've tried the master reset and repaired twice, same issue. I'm sure it's happened to someone else. Any thing I should try? Thanks.

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[bburlette]

Pull fuse #32 here to reset the sync module, this always fixes these weird problems for me.
(Fuse box in the passenger kick panel)
http://www.autogenius.info/wp-conte...stang-2015-fuse-box-passenger-compartment.jpg

 

[longbowsvt]

I use to have the same issue with my car if it sat in the sun for a few hours the Bluetooth would not connect or would disconnect randomly. Took it to the dealer and it has worked fine since, no idea what they did to it probably just reset it.

 

[FordIVTteam]

Hi 16COEBM,

I agree with lowbowsvt. Make an appointment at the dealer to have this issue corrected. The master reset is the last step I would suggest trying on your own.

Shaay

 

[Gatorac]

Happens every couple of months on my Wife's GT. I disconnect and reconnect the battery and it works fine again. Gotta love SYNC...

 

[16COEBM]

Thanks for the replies. I'll try a couple things, if nothing else I'll have the dealer look at it while they're fixing the oil leak.

 

[FordIVTteam]

Thanks for the replies. I'll try a couple things, if nothing else I'll have the dealer look at it while they're fixing the oil leak.

Keep us posted!

Cara

 

[2morrow]

Thread revival time!

I'm having similar issues and trying to work them out. I upgraded from a standard Sync model to a Sync3 and
it worked out nicely for a while but noticed that capabilities have slowly been chipped away over the months.

At first Nav, then bluetooth (Fuse fix is only temporary) and finally total meltdown where I cant do much other
than listen to the radio. I am wondering if the sync unit is fryed.

Anyone have this problem? Thanks in advance.

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