Relak
Well-Known Member
- Joined
- Nov 2, 2016
- Threads
- 22
- Messages
- 210
- Reaction score
- 72
- Location
- Silver Spring, MD
- Vehicle(s)
- 2017 Shelby GT350 - Oxford White
- Thread starter
- #1
..and she has a new engine, steering column, and oil cooler. My month long ordeal has finally come to an end and I get to pick her up today.
What happened:
The dealer found chunks of metal in my oil filter after I brought it to them for constant sputtering after the oil would reach 150 in temp. They were advised by ford to remove the oil pan to see if there were chunks of metal there as well. Of course, there were. They ended up ordering the new engine, it took a week or two to arrive, and another week to install. Once installed, they found that the steering column was binding so they had that replaced too. Finally, before test driving they decided to change out the oil cooler as well since it likely was affected by the metal in the oil as well.
How Much:
The warranty covered everything thankfully and my dealer was so sympathetic for my issues they offered to install my MGW shifter for free. They're great dudes, obviously. At the end of it all, the install and parts were just under $30,000 and needless to say, Ford used that as reason to not buy back my car. (I reached out to them because of all the issues and their decision was to replace the engine and have me keep her, which is fine until there's another issue)
Advice:
I noticed little things with how the car was responding to inputs or acting in normal driving. There were slight flutters in response when I pushed on the gas generously. After highway driving the sputtering/ticking from the engine was much worse than the normal "valvetrain tick". It just didn't seem right. So my advice is, no matter how small of an issue, BRING IT IN TO GET CHECKED OUT. These engines are low-production, so the possibility for issues is greater than say, the S550 5.0 engines. When you do bring it in, expect that the dealer will likely have not experienced the issue you're having, because like I said, its a low production engine. Keep pressing them to figure it out, make sure they're reaching out to the Ford hotline, and if all else fails call Ford customer service to get some help in resolving the issue.
We spend a lot on these vehicles and care about them just as much, but at the end of the day they're bound to have issues at some point. Do your research and be persistent, you're chances at a resolution are greater when your effort put forth is greater.
What happened:
The dealer found chunks of metal in my oil filter after I brought it to them for constant sputtering after the oil would reach 150 in temp. They were advised by ford to remove the oil pan to see if there were chunks of metal there as well. Of course, there were. They ended up ordering the new engine, it took a week or two to arrive, and another week to install. Once installed, they found that the steering column was binding so they had that replaced too. Finally, before test driving they decided to change out the oil cooler as well since it likely was affected by the metal in the oil as well.
How Much:
The warranty covered everything thankfully and my dealer was so sympathetic for my issues they offered to install my MGW shifter for free. They're great dudes, obviously. At the end of it all, the install and parts were just under $30,000 and needless to say, Ford used that as reason to not buy back my car. (I reached out to them because of all the issues and their decision was to replace the engine and have me keep her, which is fine until there's another issue)
Advice:
I noticed little things with how the car was responding to inputs or acting in normal driving. There were slight flutters in response when I pushed on the gas generously. After highway driving the sputtering/ticking from the engine was much worse than the normal "valvetrain tick". It just didn't seem right. So my advice is, no matter how small of an issue, BRING IT IN TO GET CHECKED OUT. These engines are low-production, so the possibility for issues is greater than say, the S550 5.0 engines. When you do bring it in, expect that the dealer will likely have not experienced the issue you're having, because like I said, its a low production engine. Keep pressing them to figure it out, make sure they're reaching out to the Ford hotline, and if all else fails call Ford customer service to get some help in resolving the issue.
We spend a lot on these vehicles and care about them just as much, but at the end of the day they're bound to have issues at some point. Do your research and be persistent, you're chances at a resolution are greater when your effort put forth is greater.
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