2020 GT350 "track use" warranty exclusion

[pilotgore]

Then have yourself a seat, eat your turkey dinner, and after the holiday is over, you will get your written word. Until then, please stop stirring the pot. (I can just smell the hate in you)

Thank you.

Just curious if you have any update to share on this topic?

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[Tomster]

Just curious if you have any update to share on this topic?

No, I don't

 

[MikeR397]

I’m going to need clarification on this. Part of the selling point for the 350 had always been that it has a warranty for track use. If they changed their tune for the last year just because they could - it’s going to be the very last slimy thing that Ford will hit me with. I’ve stuck with it through some interesting times, quality issues and such. I hope this isn’t the case because I’ll flip this car right now and go Porsche, where they give a damn.

Yep, order placed here on 2022 c8 z06. Still may decide on gt3rs instead. The only reason I got my R new was bc I wanted a new car with new warranty for track use. Take that away and they lost a customer.

 

[Gogoggansgo]

Yep, order placed here on 2022 c8 z06. Still may decide on gt3rs instead. The only reason I got my R new was bc I wanted a new car with new warranty for track use. Take that away and they lost a customer.

It’s hard to say how Ford would handle a failed engine because of a track day. More than likely it would come down to the dealer, for every dealer that doesn’t care and just warranties it without issue. You have 3 that won’t touch it if it has a catback on it. As I’ve said above i think dodge is way worse for the world than Ford will ever be. But honestly i would find a local dealer that you could trust and go like the wind. A lot of the issue I’ve seen are when guys buy a dealer out of state and the local dealer gets salty about it. Then doesn’t want to work in there stuff, I’ve seen it first hand with my buddy, local dealer refused to fix his splitter after it was installed incorrectly. He had to take it back to him home dealer over the state line. It was a huge mess with Ford getting involved and making art hill pay for the bill

ya know a lot of this crap wouldn’t happen if Ford got on dealer for selling over list

 

[pilotgore]

Yep, order placed here on 2022 c8 z06. Still may decide on gt3rs instead. The only reason I got my R new was bc I wanted a new car with new warranty for track use. Take that away and they lost a customer.

Just curious, did you mean you put a deposit down at a dealership (holding a spot for you) or did you actually place your order? I’m asking because I’m interested in the C8 Z also, but I wasn’t aware they were actually available for order at this time.

 

[Gogoggansgo]

Just curious, did you mean you put a deposit down at a dealership (holding a spot for you) or did you actually place your order? I’m asking because I’m interested in the C8 Z also, but I wasn’t aware they were actually available for order at this time.

he put a deposit down lol they’re not taking orders on a car that isn’t even unveiled yet. And if he did he’s getting scammed because they might just take that money and run. It’s happened many of times before when they don’t get an allocation

 

[Gogoggansgo]

Chevy dealers are famous for taking “orders aka deposits on allocations” it’s not a bad thing but you do see maybe 1/10 guys getting screwed over when the times comes for allocations to be made

 

[MikeR397]

Just curious, did you mean you put a deposit down at a dealership (holding a spot for you) or did you actually place your order? I’m asking because I’m interested in the C8 Z also, but I wasn’t aware they were actually available for order at this time.

Just to hold a spot, details and order banks are not open yet on the c8 z06. I’m number 8 now but have a connection that can help get me to the top when the order is placed.

Chevy will honor warranties for track use, they get my business for track cars.

 

[MikeR397]

Im just curious, have you heard of a single instance where a 2020 350 or any gt500 has been denied a warranty claim due to a HPDE day?

Also, what kind of response are you hoping to get from FP?

If you read later in my thread here, you will see my Ford friends and family rep threatened me about not coving my transmission due to my use on track.

https://www.mustang6g.com/forums/th...r-clutch-in-pieces.148866/page-8#post-3095871

There is no hiding it, I’ve done 5 front tire changes there last year, so it’s not like I go in there talking about this, they see the car history.

 

[MikeR397]

I have a 2016 so I don't have a dog in this hunt, but it occurs to me that we should keep in mind that warranties are there to fix manufacturing defects in the parts that were on the car when it was made. While you can argue that a manufacturing defect that reveals itself on a highway isn't different than one that reveals itself on a race track, the manufacturer is within their rights to draw a line and exclude certain situations. It sounds like that's what Ford has done.

Ford then should not advertise the Gt350 or gt500 as a track capable car, since they are saying when it breaks they won’t cover it with the warranty. Deceptive trade practice.

 

[pilotgore]

If you read later in my thread here, you will see my Ford friends and family rep threatened me about not coving my transmission due to my use on track.

https://www.mustang6g.com/forums/th...r-clutch-in-pieces.148866/page-8#post-3095871

There is no hiding it, I’ve done 5 front tire changes there last year, so it’s not like I go in there talking about this, they see the car history.

I hear what your you’re saying. I just haven’t heard of a single person being denied a warranty claim thus far, personally or through the forums.

As for Chevy.... I know 3 personally with C7 Z’s that were denied warranty claims due to the overheating issue. Ford could be accused of the same thing with early 350s overheating without the optional coolers. At the end of the day I’m not sure one manufacturer is better than another.

So far, I’ve been treated fairly by Chevy and Ford dealers as it relates to track related warranty issues.

 

[Mr. Maboomba]

I know this is an old thread but... what a disappointing conclusion. Everyone got worked up about warranty language, some people said "the written word is all that matters," and then one smooth-talking marketing manager from Ford promised the written word didn't matter in an unrecorded phone call, and suddenly it's all a non-issue?

The written warranty is all that matters.
The lawyers and policy-makers wrote what they wrote intentionally.
There are 89K Ford employees and 170K Ford dealership employees. They don't know what some guy named Jim said was his intent. They will use the written language to justify the decisions they want to make. Ford dealership service managers, Ford corporate regional managers and others up the chain are not clued into the internal thoughts and intentions of senior policy-makers.

It would be nice to see a written clarification from Ford on this issue. Without that, the language is the language.

 

[95CobraR]

It would be nice to see a written clarification from Ford on this issue. Without that, the language is the language.

There is no exclusion on the warrantee for "track use".

The bigger issue is wrecking the car which is not covered in an insurance policy. If you can afford wrecking the car, what is your big deal on a warrantee issue?

I've raced my car with no issues: I kept the car on the pavement:

 

[Mr. Maboomba]

There is no exclusion on the warrantee for "track use".

Did you read the thread?

 

[pilotgore]

There is no exclusion on the warrantee for "track use".

The bigger issue is wrecking the car which is not covered in an insurance policy. If you can afford wrecking the car, what is your big deal on a warrantee issue?

I've raced my car with no issues: I kept the car on the pavement:

- For 2020’s there is an exclusion.

- That’s why god made track Insurance!

- If you don’t occasionally go agro, you’re not trying hard enough

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