Did you already get a VIN? So far I haven't gotten a single thing on my car.Ordered 7/19 gt premium convertible with MagneRide delivery 11/8
Yes I got my vin on 08/21. But on 08/17 I chat on ford performance they told me that my mustang is scheduled then I talk with my dealer. next day dealer gave me the vinDid you already get a VIN? So far I haven't gotten a single thing on my car.
Anybody find this odd: Dealer says that they can have multiple vehicles with the same order number. So for my order of “L256” it’s my Mustang and an F-250. Truck’s order date was 7/26. Mine 7/28. Same order number and Dealer code.Those numbers are correct but completely wrong vehicle. DEFINITELY NOT what I ordered. This happen to anyone else?
Even with the same order number and same dealer number, it seems like putting in your last name would have differentiated your order from whoever is getting the truck?Anybody find this odd: Dealer says that they can have multiple vehicles with the same order number. So for my order of “L256” it’s my Mustang and an F-250. Truck’s order date was 7/26. Mine 7/28. Same order number and Dealer code.
Problem is I won’t be able to see any tracking in COTUS because the truck’s EDD is 10/5!, any only the truck shows up in COTUS now. Took 4 weeks of nothing then this truck. So I guess that means I’m after the truck delivery??
This does not make sense to me. Reminds me of Y2K coding. “We only have 4 digits to run the whole ordering system for this billion dollar company.”
Can anyone shed some light on this? Anyway I can get my order info beyond this truck in COTUS? Or some other source?
Thanks for the links. But no joy. Both sites show the same truck. And actually you can leave the name field blank and still get the data with just order and dealer numbers. So name has no bearing on the search. I just want to make sure there is no edit/replacing that happened at the dealer and I loose the 4 weeks I have been waiting so far.Even with the same order number and same dealer number, it seems like putting in your last name would have differentiated your order from whoever is getting the truck?
And I'm not sure if this helps, but there are also two different pages (almost identical, one is http, one is https) where you can input your order info. Both have the same info displayed in different ways, the Ford order tracking page has a neat bar graph that shows the progress of your car's build.
https://www.cotus.ford.com (cotus)
http://www.cotus.ford.com (Ford order tracking)
Yes. You can give them the Order Number and Dealer Code and Last Name and they can check status. Actually, I believe they need only the first two to check a status, but if GT673 explains the situation and supplies a Last Name, they may be able to give a status for the desired vehicle instead of the truck.A VIN # would be another was to access COTUS, but it sounds like you don't have one yet. Can Ford chat do anything without a VIN?
Yes number is correct from the DORA I have in hand.Are you sure the dealer gave you the correct order number?
Thanks for info. I will get on the horn with someone from Ford rather than the dealer on this. Hopefully they can iron this out.Yes. You can give them the Order Number and Dealer Code and Last Name and they can check status. Actually, I believe they need only the first two to check a status, but if GT673 explains the situation and supplies a Last Name, they may be able to give a status for the desired vehicle instead of the truck.