I think the guy working these orders died at home. No one from ford has checked on him, and his cats are walking across his keyboard hitting the f function auto replying to all of our inquiries.I ordered on 8/31 and still nothing. Customer service keeps saying “it’ll be ready tomorrow”. I was about to dispute the charge but now that you’ve received it maybe I’ll wait a few more days. Gives me hope that this isn’t entirely fraudulent.
Similar to the story about the authorities who entered the home of a Nigerian man who had died. They found 18 Million dollars in cash sitting in his living room floor. They also searched his computer and found that he had 126,000,000 unanswered emails...!I think the guy working these orders died at home.
I have done the chat with Austin a few times and also email him at [email protected] and copy the Ford Show Parts email address at [email protected]. I have been emailing almost every day for the past three weeks to be a squeaky wheel. I received the business card holder a couple of weeks ago with most of the other items. I was told he was waiting on the window sticker, no word on waiting on the keychain. His email last Friday said he shipped the remaining two items but he has told me a few times that he has shipped items when he actually didn't. I just emailed him again to confirm and get a tracking number.I contacted Ford Corporate and they sent me to this site: https://performanceparts.ford.com/contact-us/
There is a chat option there where I finally got through to someone (Austin). He told me they were waiting on the key chains and business card holders. They are due this week and my order should ship. I'm not holding my breath, but now that I have a place where a person answers I will be checking in regularly if my order does not ship this week.
If you're still waiting, try the chat.
Ford doesn't deliver cars on time either, so at least they are consistent!I ordered my "15-18 Shelby GT350 Certificate of Authenticity Package" on June 11. I'm still waiting on the window sticker and cobra keychain, they sent the other stuff about 2 weeks ago. So it has been 20 weeks and counting.
aka the "Prince".Similar to the story about the authorities who entered the home of a Nigerian man who had died. They found 18 Million dollars in cash sitting in his living room floor. They also searched his computer and found that he had 126,000,000 unanswered emails...!