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Cannot get Sync 3 to update

carlg

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Just recently purchased a 2016 with Sync 3.

It says my current version is Sync 3 Version 1.0.

I want to upgrade to Sync 3 Version 2.3 which is the latest.

I connected successfully to my home's WIFI. I have automatic updates set to ON.

When I 1st checked it said:

Last time checked for updates : January 2017.

Now that I connected to my home WIFI it says:

Last Time checked for updates :March 2018.

Unfortunately it did not update and does nothing.

There is no indicator that it is even trying to download something. And yes, the car is in park. I sat there with the car running for 20 minutes.

Why will this not update??


Thanks!!
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Chef jpd

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172 posts does not give moderator status either.
 

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JackBauer

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can you update via usb? if so try that. if not try rebooting sync3 and try again.
 
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carlg

carlg

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can you update via usb? if so try that. if not try rebooting sync3 and try again.
Thanks. I think I may try that. I need to go out and buy one though, which I was trying to avoid.

I did do a reset on the entire system.
 

HizliBullet

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Thanks. I think I may try that. I need to go out and buy one though, which I was trying to avoid.

I did do a reset on the entire system.
dont bother a master reset the wifi checking is useless and it wont likely update over wifi anyway..problem is when the first update ever 2.2 came out it was out on wifi but took days to download so it was slow..ford mentioned bite-size portion updates frequently released over wifi but they didnt so the in the next update 2.3 it has to be done via usb which is faster..get a 32GB minimum drive
 
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carlg

carlg

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OK, got it done. Thanks all for your help.

I'm now on 2.3 via USB. It took about 23 minutes for it to do it with the engine running and me sitting there in park!
 

gmupatriot

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OK, got it done. Thanks all for your help.

I'm now on 2.3 via USB. It took about 23 minutes for it to do it with the engine running and me sitting there in park!
Awesome man! Does the engine need to be running or just having the accessories power on is enough?
 

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Patio208

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Just tried to download the update 2.3.
Got this weird message WTF?
syncerror.PNG
 

melwff

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More Information Needed

Just tried to download the update 2.3.
Got this weird message WTF?
You mean you tried to download the update to a laptop or desktop? That is the first step in the process.
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