Rear view camera problem

analogman · Apr 24, 2018

My car is having a problem with the rear view camera, and I'm wondering if anyone else has experienced anything similar.

The camera intermittently stops working (of course it's intermittent...). It happens when either the outside air temperature is warm, or the car is warm from heat soak from having been driven for a few hours. When I put it into reverse, either the display continues to show the home screen, or the screen goes blank, but no rear view camera image appears. When things cool off (either because the outside air temperature drops, or the car isn't driven for a couple of hours), the camera starts working again.

I've taken it to the dealer a couple of times for this problem, and of course, since it's intermittent, they can't replicate it. They just give me a long list of things that could cause the problem, and tell me they can't do anything about it until it's failed completely and consistently.

Has anyone else experienced anything similar to this?

Thanks!

michail71 · Apr 24, 2018

No, but mine came on today while driving forwards.

I do have the delay enabled but it's rather inconsistent/eratic in the delay. I came to like the rear-view delay from Mercedes but I'm not so sure about in a Ford.

My guess would be you are having a wiring issue of some sorts.

buzz-dee · Apr 25, 2018

I've had it happen once after a long and rather fast drive on the Autobahn, backup picture would not come up and the home screen kept showing. After cool down of approx. 20 min everything was back to normal.
I read somewhere on the web that it is a heat related problem with the reverse switch at the gearbox (the one that tells your car that you are in reverse gear). Unfortunately I can't seem to find it anymore

DukeGaGa · Apr 25, 2018

michail71 said:
No, but mine came on today while driving forwards.

I do have the delay enabled but it's rather inconsistent/eratic in the delay. I came to like the rear-view delay from Mercedes but I'm not so sure about in a Ford.

My guess would be you are having a wiring issue of some sorts.

I actually find it perfectly fine and predictable, it will stay on until you pull the handbrake or move forward for a certain distance (didn't measure), never had it come up or disappear randomly.

Kudarat · May 1, 2018

check post #42

https://www.mustang6g.com/forums/showthread.php?t=33173&page=3

after the wiring got replaced, the same issue occurred after 2-3 days. Took it back to the dealership for the second time and got the camera replaced. Never had the same issue after that.

Indylatenight · May 1, 2018

Had to have my camera replaced in Feb. The rep at the dealership said this was a common issue. Something to do with the way the cable folds when you close the trunk. They replaced the cable and the camera.

hmperf · Sep 25, 2018

Is there a TSB for this or something? Im not thinking my dealer will care about my problem (Im seeing the same thing) nor will they replace my camera unless Ford says to.

ponyW · Feb 12, 2019

I actually have the same problem, every time when I park my car under the sun in hot days, a few minutes later there'll be "Rear view camera not available" on the screen, but once the car is cooled down, it starts working again, and now I'm getting used to it. I've searched on the Internet and some one says it is caused by the folded cable in the trunk, but for mine I've checked there's no problem. And because the issue has strong relation with the temperature, I think that might be something wrong with the relay of camera, I'll ask for my dealer next time.

Cobra Jet · Feb 12, 2019

Review attached thread which contains the original Ford SSM info regarding the back up cam. Also see the attached TSB 18-2362 which outlines the common failures.

https://www.mustang6g.com/forums/threads/backup-camera-and-lights-inop.105076/

If anyone is having issues with the back up cam in freezing temps, then review attached TSB 17-2068.

jacknifetoaswan · Feb 12, 2019

I just posted a thread that includes pictures of where I found the severed wires and how I fixed them.

JR

JohnDoe · Jun 4, 2019

Anyone know what gauge wire to use for the camera? I'm running out of wire, because all my splicing attempts suck.

mustangenthusiast25 · Sep 7, 2020

ponyW said:
I actually have the same problem, every time when I park my car under the sun in hot days, a few minutes later there'll be "Rear view camera not available" on the screen, but once the car is cooled down, it starts working again, and now I'm getting used to it. I've searched on the Internet and some one says it is caused by the folded cable in the trunk, but for mine I've checked there's no problem. And because the issue has strong relation with the temperature, I think that might be something wrong with the relay of camera, I'll ask for my dealer next time.

Were you able to fix the problem? My camera doesn’t work when the car has been sitting in warm weather. Otherwise it’s fine. Checked the wiring and it’s all in tact.

db252 · Sep 7, 2020

I’ve had both issues. Wiring which I repaired and fixed the problem and then it came back several months later. Checked my wiring and all was good. Replaced the camera about 4 months ago and has worked every time without issue. Heat is definitely a factor with these cams.

jrsimon27 · Sep 8, 2020

analogman said:
My car is having a problem with the rear view camera, and I'm wondering if anyone else has experienced anything similar.

The camera intermittently stops working (of course it's intermittent...). It happens when either the outside air temperature is warm, or the car is warm from heat soak from having been driven for a few hours. When I put it into reverse, either the display continues to show the home screen, or the screen goes blank, but no rear view camera image appears. When things cool off (either because the outside air temperature drops, or the car isn't driven for a couple of hours), the camera starts working again.

I've taken it to the dealer a couple of times for this problem, and of course, since it's intermittent, they can't replicate it. They just give me a long list of things that could cause the problem, and tell me they can't do anything about it until it's failed completely and consistently.

Has anyone else experienced anything similar to this?

Thanks!

Just had the same problem bought a new one and installed it problem solved the camera needs to get reprogamed by the dealer or if you have forscan you can do it yourself

Rear view camera problem

analogman

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michail71

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buzz-dee

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DukeGaGa

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Kudarat

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Indylatenight

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hmperf

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ponyW

New Member

Cobra Jet

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Attachments

jacknifetoaswan

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JohnDoe

<3 short walks to my car

mustangenthusiast25

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db252

Equinsu Ocha

jrsimon27

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