Fantastic news, Montoya! Congrats on the smooth trip this time around. Love the pictures along the way. Here's to many years of enjoying your sweet ride!
@Montoya
A CSR disappearing into thin air is a sadly common magic trick... I'm bummed it's happening to you for something like this.
Definitely agree with Cobra Jet on having to chase people down for answers, and he highlights some good steps to take. Hopefully things won't need to escalate...
That is true. I'd like to at least have slight hope in Ford hustling this along due to the severity of the failure in such a short time. But in the end it's wishful thinking...
Either way I'm vested in seeing how this plays out for Montoya to finish his road trip. Quality stuff!
I'm a little surprised at the lack of updates provided to you so far. Then again that might mean chaos behind the scenes as they scramble to figure out what to do. It's reassuring at least to hear the CSR is on top of following up to push things along.
Good luck OP.