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  1. Customer Satisfaction Program 21N10 — Door Latch

    Just noticed this alert in my FordPass app. Does anyone know the details?
  2. Trouble checking for latest map update

    My 2019 GT Premium (purchased in June) Sync 3 screen indicates that I have map “NA 1 18”. I went online to check if this is the latest map update. When I entered in my VIN and ESN, I got an “invalid ESN” message. I called the Ford help number and got zero help. The nice lady said she’d have...
  3. Sent POI to car nav, where is it in the car’s nav menu?

    i successfully used the Ford Pass Connect app to send a POI (in another state) to my GT. How do I find that, or call it up, on the nav screen? Thanks.
  4. Shout out to Sam Galloway Ford

    My salesman called me today to check in, I purchased my car last Monday. I told him only one issue, scratches on the driver side rear window. He said bring it in, let me see it. He looked at it, said yes, we need to correct that, he’d get back to me. Literally 10 minutes later he called...


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