If everything is in order and installed correctly (I would double check the install to see if everything sit right) then it seems that the equipments from the other shop are inadequate or they don't know what they're doing.
If looking at the strut holes, both should look fairly similar. Your...
I have this set of suspension for sale!
They've been used for around 5k miles. One of the front strut nut is missing. You can get one for a couple of dollars in Home Depot. It's the same size as the wheel nut.
Pro action adjustable shocks and struts $450.
Dual rate ultimate handling springs...