Those numbers refer to a case number that was opened by Ford when I went directly to them. When the dealership struggled to get any traction to fix the issue, I went directly to Ford and that was the case number that was provided. Other than that I don't know what they mean.
If you are...
Status of repair
All, I was asked to report back to give everyone an update on this fix. Yes, after 6 months the fix is still in place. The Ford dealership did the work so I can not give you too many specifics. However I can tell you that the clip must go on a specific way onto the rod...
It might be fixed
Yesterday my dealer fixed the issue for the third time, and 24 hours later it is still fixed. Some history:
Ford had send 3 kits to fix it, all three kits the same, though the directions were slightly different. The first kit did not even have direction. The other two...
Checking in with everyone. I know some of you have "popped" the brackets back into place? Have those repairs fixed the problem or have they popped back out?
I have popped mine in have a dozen times now, replaced the clips once and my brackets continue to pop back out. Ford has been very...
Just checking in to see if anyone has had any luck getting these issues fixed? Ford has sent yet another (same) "kit" for the repair. It did not work the first time, dont know why they think it will work this time. Will see what happens after this.
Please let me know if your repairs are...
When putting the rods in where they belong, and then pull outward, they were in pretty tight, but i will admit, I did not pull out too hard. Did not want to break them.
No idea where the nylon straps are, but will look, though both of mine are disconnected at the moment.
That is what mine did as well. I would ask that if you dealer does not immediately escalate to Ford that you do so yourself. I dont believe Ford understands that this is an issues yet.
Mine was escalated to Ford last Tuesday/Wednesday. Still waiting to hear back.
Thanks for all your reply's and please keep giving your updates. I do have a case number at Ford that I am happy to provide if you pm me.
davekro
Please do let me know if it comes loose again. after replacing my clips mine would stay attached for a few time when lowering the top, but eventually did come detached again.
Parts numbers
Hey mpwillis
Do you by some chance also have the part number for the rear window/assembly that the rod fits into?
BTW, I did replace my clips one time. They are a very small, simple piece of plastic. That did not solve my problem as they failed the second time I put the...
HBTD,
It holds the back window steady when driving down the road. I believe it will help the top keep it's shape as it begins to age, but that is yet to be seen.
For those of you that have the problem, what is your dealer doing about it? I finally contacted Ford, and getting more attentions. I think the dealer needed this happen, but now dealing with corporate Ford it feels like I'm calling computer support all over again ("is the computer on"). Very...
Please let me know what how your dealer solves the problem. I know for a fact that there are MANY cars with this problem, but unless you know of it, most dont even know it is an issue.
I have been dealing with the problem for 4 months with no answers yet. I have escalated to Ford. Like...
Those 2 connectors you referred to are also the connector for the brace arm to connect to. If you reach under there to actually feel the connector, you will notice a hole in each of them that runs from the outside to the window. That is where the brace arms should attached. You should notice...