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  1. FordService

    The Official Ford Customer Service “Out of the Office” Thread

    Hey, amazing people! We want to take a moment to thank you all for allowing us to provide a helping hand and support our Ford Family throughout the years. It has been a pleasure working with each and every one of you! We will miss you tons!! :love: We assure you that you'll be in good...
  2. FordService

    2017 Owner's Supplement

    Congrats, Muligan!! Thanks for the PM, J_Maher_AMG! I sent you a response. Congrats to you as well, CJNGT350R! Glad to learn they are starting to arrive. I received your PM and sent you a response as well, Iceman19BC. Thank you for the love and support, guys!! I appreciate you! :love: Deysha
  3. FordService

    Auto Transmission Clunk

    You will need to speak with your service manager about this, s550v6. He is in the best position to assist with this information. Deysha
  4. FordService

    The Official Ford Customer Service “Out of the Office” Thread

    Hey guys, We will be out of the office until next year! LOL! Ok, only until Tuesday. :D I hope everyone enjoys their New Years with their loved ones. Have fun and be safe! :bolt: Deysha
  5. FordService

    Cooling fan noise / squeak

    Have you guys brought this up to your Ford Dealers yet? If not, I recommend you bring it in and get it diagnosed first. With the diagnosis, your dealer can look up any TSBs, recalls, or customer satisfaction programs that may apply to your vehicle. Also, please PM me with your VIN, dealer...
  6. FordService

    Order Locked in

    Great, Mpbpub! As soon as you get a VIN, PM me with it so I can check on your order. Deysha
  7. FordService

    New Member Saying Hello and an Initial Question

    That’s great! Congrats, bLuE_UK!! Deysha
  8. FordService

    New 2017 GT350.... finally....

    Very nice, unixadm!! Congrats!! Congrats to you as well, K code!! Deysha
  9. FordService

    Seating cushioning completely gone, dealer says normal

    That is great news, Machelen! You’re very welcome! Deysha
  10. FordService

    Mustangs booked on the Tarago departing 18th Nov 2016

    Woo hoo! Congrats, MYP51!! Deysha
  11. FordService

    Rattle/Static noise from shifter/boot area

    Hello BulletprfVest, Have you brought your vehicle in to your Ford Dealer to get it checked out? If not, you should make an appointment with them as soon as possible. Also, please PM me with your VIN, dealer, mileage, full name, and best daytime number. I’ll loop in the customer service...
  12. FordService

    Rattling passenger side

    Let’s get this escalated for you, Louieg58. Please, send me your VIN, dealer, mileage, full name, and best daytime number, s550v6. Also send me a brief description of the concern you’re experiencing. I’ll loop in the customer service manager for your area. Deysha
  13. FordService

    Auto Transmission Clunk

    Definitely send me your VIN, dealer, mileage, full name, and best daytime number, s550v6. Also send me a brief description of the concern you’re experiencing. Thank you for the mention and support, Cobra Jet! Deysha
  14. FordService

    I NEED HELP !!!

    Thanks for the support, WhiteyDog! :thumbsup: I don’t have any messages from you, garage34. Please, try again. Deysha
  15. FordService

    Screach coming from rear end

    I understand, Tomster. You’re very welcome! Deysha
  16. FordService

    Seating cushioning completely gone, dealer says normal

    Thanks for the info, TrevorGT. Let’s get this escalated for you. PM me with your VIN, dealer, mileage, full name, and best daytime number. Great! Thanks for the info and keep me updated, Jim Bronson. Deysha
  17. FordService

    Screach coming from rear end

    Hello Tomster, Have you brought it in to your Ford Dealer to get it looked at yet? If not, you should make an appointment as soon as possible. Also, please PM me with your VIN, dealer, mileage, full name, and best daytime number. I’ll loop in the customer service manager for your area. Deysha
  18. FordService

    I NEED HELP !!!

    Hello garage34, I only handle US customers, but you’re definitely welcome to PM me with your VIN, dealership’s name, mileage, full name, and best daytime number. I’ll get you in contact with one of the managers at Ford Japan. Thank you for the mention and support, guys! You’re the best...
  19. FordService

    I've only gone and done it!!

    Congrats, Gloucesternige!! :thumbsup: Only if that visit was possible, it would be a great idea! At this time only The Ford Rouge Factory in Dearborn, MI is the only Ford facility that provides an ongoing public tour. The tour is a five-part adventure where visitors can see how cutting-edge...
  20. FordService

    Seating cushioning completely gone, dealer says normal

    Hello Machelen, Thank you for the mention! I will need you to reach out to our FordServiceCA Rep ont his forum with your VIN, dealer, odometer reading, full name, best daytime number and the concerns you’re having, for further assistance. Have you brought this up to your Ford Dealer...


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