Sponsored

New Navigation map update June 29th

raptor17GT

Well-Known Member
Joined
Aug 9, 2019
Threads
20
Messages
1,593
Reaction score
1,250
Location
Scotland
Vehicle(s)
Mustang GT Manual 2017
so ok, UK car here and downloaded MAPS update and yes it did it fine with a mild heart stopping moment when it demanded the engine stayed on after a 50 minute drive (already at work and idling for 25 minutes after the 50 minute drive) so I buttoned it and after work I restarted and.. it carried on with update. Very different to you guys in the US of A

started at
IMG_20200707_0718241.jpg


ended with
IMG_20200708_0724378.jpg


what happened to Gracenote version (sync 3.0, very sad) View attachment 486143
 

Attachments

  • 0 bytes Views: 0

wade001

Well-Known Member
Joined
Mar 1, 2020
Threads
12
Messages
370
Reaction score
234
Location
Central Florida
First Name
Wade
Vehicle(s)
2019 GT Prem. 10r80, PP1, 401A, Active Exhaust
so, i have had some email back and forth with support particularly about this map update 1.19

they verified the filenames and dates of my files and license file were correct, and 1.19 version: https://www.mustang6g.com/forums/th...-update-june-29th.143298/page-21#post-2954499

support agent mentioned that file names would be the same for the 1.18 update, the difference would be a modified date of 12-10-2019 for most of the files (not all of them, one should be 3-3-2020 and the other 12-19-2018)

when i responded and said that is the version i installed, but my "About SYNC" screen showed the old version, the agent then mentioned the bug that @Bikeman315 has been talking about. in SYNC 3 3.3 (and only 3.3) there is a bug where it will not list the map version OR gracenote version correctly. however it will be fixed in the next version of SYNC.

they didnt tell me what the next version number was (assuming 3.4). but here is some good news! they did say that they are currently working on it, and COVID-19 has held up the release because all the engineers are still working remotely. they do intend to release an update to SYNC

so there is still hope out there for a 3.4 release... soon™️
 

Sponsored

m3incorp

Well-Known Member
Joined
Feb 6, 2020
Threads
22
Messages
4,210
Reaction score
2,721
Location
Georgia/Colorado
First Name
James
Vehicle(s)
2019 Mustang GT Premium with Roush Phase 2, 2017 Corvette Z06, 2018 Subaru WRX, 2015 VW Golf, 2015 Ford Fusion
I redownloaded the license file and mine also shows the same as yours. I replaced the old one and put this one in. Stuck in the USB and the system said updating navigation maps. 2 hours later it had not done a restart or anything, so no update.

Well, I checked the site again today and what do you know?!!.. after showing all last week my only option was the $40 USB purchase, I now have a free download option. I got the download on a 64G USB 3.0. My license file is labeled 4U5T-14G424-CC.TAR
 

Breee

Active Member
Joined
Jan 13, 2020
Threads
1
Messages
28
Reaction score
6
Location
Texas
Vehicle(s)
2019 Mustang GT PP1 A10
1st attempt failed b4 it even started!!.. The headunit did not like my 64G 3.0 USB. Unsupported!. gonna try a 32G 2.0 USB
The head unit supports my 32gb USB 3.1 drive.
 

Fasteddiec

Well-Known Member
Joined
Jun 6, 2019
Threads
4
Messages
163
Reaction score
77
Location
South Florida
First Name
Ed
Vehicle(s)
2019 Mustang GT Premium convertible
So....anyone have thoughts on what needs to be done to recover the nav voice commands function?
 

m3incorp

Well-Known Member
Joined
Feb 6, 2020
Threads
22
Messages
4,210
Reaction score
2,721
Location
Georgia/Colorado
First Name
James
Vehicle(s)
2019 Mustang GT Premium with Roush Phase 2, 2017 Corvette Z06, 2018 Subaru WRX, 2015 VW Golf, 2015 Ford Fusion
OK, so tenth time is the charm BUT. I moved the updated license to the USB and this time the update completed and gave me the prompt to remove the USB and update will take affect on next start up. For us on Sync 3.3 the bug must still exist because the Sync screen still shows the old map number.
 

Sponsored

wade001

Well-Known Member
Joined
Mar 1, 2020
Threads
12
Messages
370
Reaction score
234
Location
Central Florida
First Name
Wade
Vehicle(s)
2019 GT Prem. 10r80, PP1, 401A, Active Exhaust
OK, so tenth time is the charm BUT. I moved the updated license to the USB and this time the update completed and gave me the prompt to remove the USB and update will take affect on next start up. For us on Sync 3.3 the bug must still exist because the Sync screen still shows the old map number.
yes, it was just confirmed to me via support today that the bug for 3.3 not showing updated map (or gracenote) version numbers still exists and is in effect
 

ktp1598

Well-Known Member
Joined
Dec 23, 2014
Threads
23
Messages
570
Reaction score
136
Location
Mount Washington, Ky
First Name
Bobby
Vehicle(s)
2019 Kona Blue California Special
Does the update software message stay on the whole time?
 

wade001

Well-Known Member
Joined
Mar 1, 2020
Threads
12
Messages
370
Reaction score
234
Location
Central Florida
First Name
Wade
Vehicle(s)
2019 GT Prem. 10r80, PP1, 401A, Active Exhaust
Does the update software message stay on the whole time?
it did for me as long as i didnt touch anything..

but during one of my attempts at updating i changed from radio to climate or something.. and the "updating software..." went away.. and then shortly after it failed.. it failed though for other reasons, not because i was using the infotainment system.
 

ktp1598

Well-Known Member
Joined
Dec 23, 2014
Threads
23
Messages
570
Reaction score
136
Location
Mount Washington, Ky
First Name
Bobby
Vehicle(s)
2019 Kona Blue California Special
The update message was on for a few seconds then disappeared. Been 45 minutes and I can't tell if it's updating or not. I have 3.3 so there's no way I can tell. ☹
 

Fasteddiec

Well-Known Member
Joined
Jun 6, 2019
Threads
4
Messages
163
Reaction score
77
Location
South Florida
First Name
Ed
Vehicle(s)
2019 Mustang GT Premium convertible
The update message was on for a few seconds then disappeared. Been 45 minutes and I can't tell if it's updating or not. I have 3.3 so there's no way I can tell. ☹
I had that earlier this morning. I waited for 90 minutes, no joy.
Sponsored

 
 




Top