torque124
Torque
Yep; called again and advised that initial advice did not work; got a case logged on and escalated to Sync map support team... Wohoo; feels like progress now
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Reminded me of this;Yep; called again and advised that initial advice did not work; got a case logged on and escalated to Sync map support team... Wohoo; feels like progress now
Something must have worked... I clicked on the link in the confirmation email just now, the one that allows you to download a second time. I downloaded the license file again, and this time I got a file with the catchy name of JR3T-14G424-CE.TAR.GZ. Note that "CD" has become "CE". I bunged it into the USB stick and plugged it into the car and the update started just like it's supposed to. I cancelled out because I didn't have an hour to wait, but I'll run it tomorrow.Yep; called again and advised that initial advice did not work; got a case logged on and escalated to Sync map support team... Wohoo; feels like progress now
You are right! It did change to -CE instead of CD... Will try later again.Something must have worked... I clicked on the link in the confirmation email just now, the one that allows you to download a second time. I downloaded the license file again, and this time I got a file with the catchy name of JR3T-14G424-CE.TAR.GZ. Note that "CD" has become "CE". I bunged it into the USB stick and plugged it into the car and the update started just like it's supposed to. I cancelled out because I didn't have an hour to wait, but I'll run it tomorrow.
So, if you have a confirming email for the 1.19 map update, download the license file again and if you get JR3T-14G424-CE.TAR.GZ, then you'll be able to complete the install. The map file didn't change - it's just that the license is the right one this time.
I’m going to download in the morning. Will wait to hear of your success before trying to install mine.You are right! It did change to -CE instead of CD... Will try later again.
so weird..About 50 min later, done. All good. I left the car with ignition on and a Ctek charger attached; came back in the office to work, and about 50 min later went back to check it.
It was all off, so I wondered a bit what happened... but turning ignition on, Sync had that little arrow which said it has been updated, and maps are showing 1 19.
Sorry, can you please remind us again what version/build # of SYNC3 are you running.About 50 min later, done. All good. I left the car with ignition on and a Ctek charger attached; came back in the office to work, and about 50 min later went back to check it.
It was all off, so I wondered a bit what happened... but turning ignition on, Sync had that little arrow which said it has been updated, and maps are showing 1 19.
Sync 3.0 build 19205.Sorry, can you please remind us again what version/build # of SYNC3 are you running.
OK, that's what I remembered. So good for you, you're done. Now we have to wait for someone with 3.3 to be successful.Sync 3.0 build 19205.
I expect your system is saying 1.18 because the 1.19 maps didn't install. Do the following three steps and try it again:well damn, i was under the impression that this particular maps wouldnt even go on a pre 3.3 system considering the instructions say you must be at least 3.3 or later, the zip file says "post 3.2" etc etc.. (again with the instructions LOL )
so perhaps, these guys who are seeing the 1.19NA in their sync info are all on sync 3.0? i see what you were getting out now @Bikeman315
in anycase, i reached out to the support person who helped me originally, inquiring about why after the update my system still says 1.18, while others are reporting 1.19, and how could i verify that i did indeed have 1.19.
hopefully i get some info, and they dont tell me to open another ticket...
we will see