5tang.0
Member
- Joined
- Apr 18, 2020
- Threads
- 1
- Messages
- 5
- Reaction score
- 1
- Location
- New Jersey
- First Name
- Leo
- Vehicle(s)
- 2016 Ford Mustang GT
- Thread starter
- #1
Hi guys,
First post, so I hope I don’t do anything wrong as far as where I post this . Anyways, the issue is this... I order a Kooks Cat Back exhaust, part number 15514401, from American Muscle. When I opened the box, the mufflers said Mustang Gt., but the intermediate pipes and H pipe said it was for the convertible.
I’ve called American Muscle three time and haven’t gotten a call back. The first rep and second rep notice that in the description, it says you have to specify coupe or vert, but the option isn’t available. I spoke to a rep from Kooks and he said it should fit, but I’m having the damnedest time because the drive side sags. Besides, it just seems off to me. When I’ve google the part number, I only find references to it being for a convertible and some sites list it as convertible only.
On a side note, I had the craziest thing happen. American Muscle may be the victim of a call forwarding scam. I called their 877 number, a prompt came up saying the number had changed. I waited, then was connected to a rep who said he worked in their rewards department. He, said the system was down, listened to my issue, and said he could send me a $100 coupon for the inconvenience. He asked for my name, address, and credit card info. When I refused to give him my credit card number he threatened to kill me and hung up. I’ve explained this to three AM reps and still no call back. I got to say, if this isn’t resolved I won’t be doing business with them any longer. I’ve had a few SNAFUs with them, which I plan on elaborating here later, but this not even calling me back thing blows.
Any thoughts would be greatly appreciated.
First post, so I hope I don’t do anything wrong as far as where I post this . Anyways, the issue is this... I order a Kooks Cat Back exhaust, part number 15514401, from American Muscle. When I opened the box, the mufflers said Mustang Gt., but the intermediate pipes and H pipe said it was for the convertible.
I’ve called American Muscle three time and haven’t gotten a call back. The first rep and second rep notice that in the description, it says you have to specify coupe or vert, but the option isn’t available. I spoke to a rep from Kooks and he said it should fit, but I’m having the damnedest time because the drive side sags. Besides, it just seems off to me. When I’ve google the part number, I only find references to it being for a convertible and some sites list it as convertible only.
On a side note, I had the craziest thing happen. American Muscle may be the victim of a call forwarding scam. I called their 877 number, a prompt came up saying the number had changed. I waited, then was connected to a rep who said he worked in their rewards department. He, said the system was down, listened to my issue, and said he could send me a $100 coupon for the inconvenience. He asked for my name, address, and credit card info. When I refused to give him my credit card number he threatened to kill me and hung up. I’ve explained this to three AM reps and still no call back. I got to say, if this isn’t resolved I won’t be doing business with them any longer. I’ve had a few SNAFUs with them, which I plan on elaborating here later, but this not even calling me back thing blows.
Any thoughts would be greatly appreciated.
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