PizzyP
Well-Known Member
- Joined
- Oct 30, 2019
- Threads
- 11
- Messages
- 176
- Reaction score
- 59
- Location
- Southern California
- First Name
- Patrick
- Vehicle(s)
- 2019 Mustang Bullitt
- Thread starter
- #1
Today i took my car in to get its first oil change. After a little while tech comes in talks to the advisor, they both walk over to the Bullitt on the showroom floor. i automatically know something is up with my car. They call me over and say that this hose is missing (pointing at the hose). I think that maybe they forgot to put it back on when they did the repairs when I crashed. They didnt have the part, so i ordered it.
Once i got home, i remembered i had took pictures of the engine compartment morning I crashed. Looked at the picture and the hose isnt there. Call advisor back and he recommends me to call customer service since i already ordered it and couldnt exactly prove that it wasn't there at some point (had roughly 2k miles when crashed).
Luckily for me, i remembered now that i took pictures of the engine on the day that I purchased the car, while it still sat on the showroom floor. Can clearly see that the hose is not there.
Will be calling customer service department tomorrow. Quick google search says it could be harmful to car, what say you guys? Have roughly 6,600 miles on car now and doesnt seem to have an issue. Part due in on Monday. Should i go back and get a loaner until it arrives on their time or should I be okay?
First picture is from car in the showroom that they showed me which hose was missing, second picture is from day i bought car with that hose missing.
Once i got home, i remembered i had took pictures of the engine compartment morning I crashed. Looked at the picture and the hose isnt there. Call advisor back and he recommends me to call customer service since i already ordered it and couldnt exactly prove that it wasn't there at some point (had roughly 2k miles when crashed).
Luckily for me, i remembered now that i took pictures of the engine on the day that I purchased the car, while it still sat on the showroom floor. Can clearly see that the hose is not there.
Will be calling customer service department tomorrow. Quick google search says it could be harmful to car, what say you guys? Have roughly 6,600 miles on car now and doesnt seem to have an issue. Part due in on Monday. Should i go back and get a loaner until it arrives on their time or should I be okay?
First picture is from car in the showroom that they showed me which hose was missing, second picture is from day i bought car with that hose missing.
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