Spectre71
Member
- Joined
- Jan 29, 2020
- Threads
- 3
- Messages
- 16
- Reaction score
- 19
- Location
- Clearwater, FL
- First Name
- Dan
- Vehicle(s)
- 2018 Mustang Ecoboost Premium
- Vehicle Showcase
- 1
Update: The above issue was solved with an APIM replacement. Took a few days with all the madness, but after replacing the unit, the systems are 100% and all feature functionality is now working.Not Mustang, but Sync 3 related. My wife has a 2018 edge titanium AWD with sync 3, no nav.. She cant update sync via usb, get carplay to launch or clear any old user/ phone data even after a master reset, throws INSTL-ERR12 when trying to update. Called the dealer and they advised they either need to do a full software reset using their ford scan tools, or possible a bad APIM unit that will have to be replaced. Taking it in next week for them to do the initial diag, I'll update after the visit. FWIW the usb update that ford gave me was the exact same update that they gave me for my 2018 Eco premium with Sync 3, and it worked fine.
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