Car will be in shop 3+ months due to parts shortage

[REDLINE]

Hey guys,

I need some advice. Car has been in the shop since the beginning of March. It had a 5th gear grind, but it turned out to be more than just synchros. They’re replacing the transmission under warranty but getting the parts seem to be a bit of a pain.

I got a call today. They stated the last part (shim kit) won’t be available till May at earliest, especially since the factories are shutting down due to Corona. Anyone ever run into this issue? Is there a number I could call over at Ford perhaps withhold payments until I get my car back?

I dont really want to pay months worth’s of payments on a car I can’t even drive.

Thanks everyone! Stay safe out there!

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[DCShelby]

Ask for a whole new tranny, the mechanical kind that is. I’m surprised they opened up the Tremec.

 

[thill444]

I would contact Ford customer service and tell them you want payment relief.

 

[REDLINE]

DC SHELBY, I believe they are replacing the whole thing. Except for some reason it’s coming in different parts. I know they’ve ordered a bell housing.

 

[petstang]

I am in a similar position but they are telling me that the parts will come in this week ? Not sure about that though.

In February they replaced my engine and as I was putting as fast as possible the required 1000 miles on the new engine before hitting the track, the transmission broke down.

I never had a serious issues with this car even with 3 seasons of pretty heavy track usage. Problems started to accumulate with the repair of the ac compressor last November. After that, I had a crack in the engine block. Ford approved and dealer installed the new engine. Now the 5th & 6th gears, synchro and bearings are shot.

 

[volcanogod]

Hi Redline,

I've faced similar issue just like this when Ford blew the motor on my Contour SVT during a "test" drive when my car was in for a dash recall. I was told the long blocks were on national backorder. I started digging around on the web and found one one state away in a warehouse. After giving the stealership the info the long block showed up 2 days later.

I wouldn't give up and I would do some searching online and see what you can find. Don't rely on what they tell you.

Good luck!

 

[YoungGT18]

Hey guys,

I need some advice. Car has been in the shop since the beginning of March. It had a 5th gear grind, but it turned out to be more than just synchros. They’re replacing the transmission under warranty but getting the parts seem to be a bit of a pain.

I got a call today. They stated the last part (shim kit) won’t be available till May at earliest, especially since the factories are shutting down due to Corona. Anyone ever run into this issue? Is there a number I could call over at Ford perhaps withhold payments until I get my car back?

I dont really want to pay months worth’s of payments on a car I can’t even drive.

Thanks everyone! Stay safe out there!

I had a similar issue earlier this year when my transmission had to be rebuilt. Car was in the shop for nearly 6 weeks and the Ford dealership stepped up and worked with Ford Corporate to pay me for two payments. Definitely helped with the sting of being without the car for 6-weeks.

 

[DCShelby]

Odd to get a new bell housing unless it’s cracked or broken. Sounds iffy to me.

 

[REDLINE]

I had a similar issue earlier this year when my transmission had to be rebuilt. Car was in the shop for nearly 6 weeks and the Ford dealership stepped up and worked with Ford Corporate to pay me for two payments. Definitely helped with the sting of being without the car for 6-weeks.

Thanks YoungGT18. I’ll ask the dealer whether they can help nudge ford to do the right thing.

 

[REDLINE]

Odd to get a new bell housing unless it’s cracked or broken. Sounds iffy to me.

I’m wondering whether ordering a whole new transmission comes with the bell housing or not. I mean, I’m not going to complain. I wonder if the original bell housing was just defective

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