Thank you for finding this. After reading the title I got all excited!
Good morning Bear. I read this differently. There has never been a charge for FordPass, the app. The charge was for the “connected” features. Therefore anyone who has the modem will now have free service for life. Am I wrong?
I asked my ford service manager if he had heard about this. He noted that he had no idea how they were gonna pull this off for members who did not have the factory embedded modem. At this point, the only thing that service managers have received is an email with no information about how they are to address this. In short, and in my opinion, he was preparing for the poop-storm of people trying to get this when there car does not have the modem installed.
Also, write a letter to your Atorney General, and cc ford corporate. That will gain you a bit more leverage.I just checked my Bullitt and had a build date of Feb 2019 and no exact date. I also checked the trunk and found no wiring harness or bracket, pretty much empty. I am going back to my dealership and gripe about it to both my sales guy and the service manager as my information package still mentions Fordpass Connect!! I don't like having paid for something that should have been there!!
BS
I couldn’t agree more. However since the person I spoke with told me that “it’s not possible to retrofit them with the connect modem” it seems Ford is not going to budge much on the issue. It’s an annoyance for an otherwise awesome car. They also suggested that I contact my dealer before we close on it Thursday and tell them I would like to buy a different mustang that already has it. Well that seems like an idiotic thing to do considering I am not interested in going down to a GT and it seems rather extreme to pay a 13k difference for a GT350 just because it has WiFi. Wile yes I can easily WiFi tether from my phone (and probably get faster connections-but will never know) it’s the fact that I read the literature for the car before seeking it out and had the impression it was already on the car. Don’t get me wrong, I would love a GT 350 but at this point it’s not the most financially practical. I love the Bullitt and have since first reading about it and driving it. Maybe I’m being a hair too picky but it just seems silly to me that at this price point it’s not there considering much less expensive ones have it. Anyway that’s my gripe about it and even if the car doesn’t have it I will still love it and feel totally gratified every time I start it, although mildly annoyed about that particular feature that clearly doesn’t “come standard on the Bullitt”.
There are numerous places that show FordPass Connect as being in the Bullitt. Ford screwed this one up royally. Will they ever admit it? Will they do anything to fix it? Stay tuned.