My backup camera stopped working n May of 2018 for an unknown reason. They display screen simply says, "Camera unavailable." When I took it to the dealership they said it needed to be replaced or rewired, but I declined the service since it was going to cost me between $700 to $900 since it's not under warranty. They said that they have seen a number of these issues with the Ford Mustangs recently. I began searching online to see if I could find a video that may guide me to solving the problem myself, yet I found blogs and forums with lots of people having similar issues. I recently called Ford Corporate's Customer Service number to be informed that they will not recall the faulty wiring until the have a certain number of documented complains. She went on to advise me to pay to get it fixed, and IF it ever does get recalled, I will be reimbursed. I'm not spending that kind of money on it, so I hope everyone that is having issues will see posts like this and call the corporate number.
That article was posted on May 2, 2018 and says "All newly manufactured vehicles to be sold in the U.S. are required as of Tuesday to have backup cameras equipped as a standard feature." Tuesday was May 1, 2018.
Agreed, but if a recall is sent out because of the law it might apply to all S550 Mustangs if it can be shown to be the same issue. Ford should not be asking the OP to pay $700 to $900 for a possibly known issue.
