VertGal
Active Member
- Thread starter
- #31
I had a problem with my dealer at one point telling me that cleaning out clogs is not covered by the warranty as well. The first time or two they did the clean out it was covered but then the service rep tried to tell me that future clean outs would not be covered. I wrote to the General Manager and once he and the Service Manager got involved that was resolved. Not to say I won't have a problem in the future, but a car is made to be outside where there are trees and leaves so this seems like a design flaw to me. My dealer has contacted Ford for help but no response so far.Called dealer last week and complained. Told them I was not happy that my 2019 Mustang with 1900 miles leaked WORSE than my 2013 Jeep 4-door Wrangler that has 64,000 miles. I told them I think I know why it is leaking but they told me they have to go through a procedure just to make sure. Then they told me " IF " it is a clogged issue then it is NOT warranted and I would have to pay ( trust me there will be a bitch fest if THAT happens ). I am supposed to drop it off tonight to be looked at but it is suppose to snow so I am calling them today to postpone it until this Friday or some other date were the weather is not so crappy.
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