PSA: Dealer oil change

[chunter415]

Yesterday I took my 2018 GT PP1 to Ford of Kirkland for its first oil change. I was aware there has been some confusion on amount of oil (8 or 10 quarts) and meant to check it before I left but didn’t check the invoice until at a stop light. I found that they only added 8 quarts, purchased 2 more on the way home, got home checked it and found it was light so I added 2 quarts got it to the normal level.

For those unaware what I’m talking about, the 2015-2017 GT’s take 8 quarts, but the 2018-2019 GT’s take 10 quarts.

I talked with the director of service at Ford of Kirkland and informed him of the issue, he seemed unaware this happened and assured me it would be resolved. I don’t know if this happened to anyone else, but want to make you all aware to double check what the dealer, or service shop is doing!

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[chedder]

I had mine in shortly after reading your post. Asked Tom about your problem and he told me they had a meeting with oil change personnel and tech's directing them to double check specs when working on GT350's. They also decided to have tech's do the work as it takes so long on our cars. So you did some good for the rest of us.

 

[chunter415]

I had mine in shortly after reading your post. Asked Tom about your problem and he told me they had a meeting with oil change personnel and tech's directing them to double check specs when working on GT350's. They also decided to have tech's do the work as it takes so long on our cars. So you did some good for the rest of us.

Glad to hear something was done and hopefully won't happen again! That was the entire reason for me reaching out to them in hopes that they would learn from it and help prevent it in the future and sounds like they have. Thanks for the update, now good luck digging your car out...

 

[CAL Captain]

Are those photos from Kirkland? We have great friends we visit who lived on a bluff above the lake about 200 yards from downtown. Now they live in Renton right next to the Seahawks facility.

 

[chedder]

Bothell, Norway Hill 7 inches when all done!

 

[CAL Captain]

Bothell, Norway Hill 7 inches when all done!

Wow! I better call them tonight.

Thank you.

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