Bpro
Well-Known Member
- Thread starter
- #1
02/11 Update: Ultimately got an ETA of 02/28 on the parts, they opted to replace the entire transmission instead since they could locate one. They aren't sure if this transmission has the same crummy shift forks or not.
(Icing on the cake: I didn't even make it halfway home before I had to turn around and bring it back to the dealer as they didn't bleed my clutch line properly and I had tons of sporadic slack in my pedal.)
Good luck to any of you who need to work with one of Ford's corporate regional service managers. I have had the worst experience with mine, not returning calls for 5+ business days, etc.
Update: Still in the shop as of 01/28, still no end in sight due to parts being on back-order. Total time on shop as of today: 25 Days
My mustang is now in the dealer's shop that I bought it from. I took it in for another oil change, and repeated my gripes about the 2k engine rattle/etc (they seemed to dismiss it, I'm guessing they've heard it a lot and the first time I took it in they only put 2 miles on the odometer to "check it out")
Turns out a new problem has popped up: When I was shifting into 3rd gear, it felt like the shifter was bumping/scraping something on the way in. That got their attention, and they looked into it.
Now they've got my entire transmission dismantled. Took them 3 days to "get the schematic from Ford", and now they have parts on order. Also mentioned some of the parts are on backorder, so here we go down the rabbit hole of possibly being another Mustang stuck at the dealer for weeks.
First trip to dealer - 3k Miles - 7 Days in the shop - They changed the oil and said "All clear, the noises are 'normal' "
Second (current) trip to dealer - 8k Miles - 10 Days - Transmission currently disassembled and parts are being ordered.
I've never had a loaner issued from the dealer.
What do I need to be doing to prepare myself? Aside from meeting the 30 days in the shop, what other stipulations should I be aware of?
It goes without saying, it's very frustrating forking out 40k on a factory-ordered car only to have major transmission failures within the first 7 months of owning the car. I also don't want to be holding the bag on a severely diminished value Mustang, because god knows I wouldn't buy one with tranny work right out of the gate.
(Icing on the cake: I didn't even make it halfway home before I had to turn around and bring it back to the dealer as they didn't bleed my clutch line properly and I had tons of sporadic slack in my pedal.)
Good luck to any of you who need to work with one of Ford's corporate regional service managers. I have had the worst experience with mine, not returning calls for 5+ business days, etc.
Update: Still in the shop as of 01/28, still no end in sight due to parts being on back-order. Total time on shop as of today: 25 Days
My mustang is now in the dealer's shop that I bought it from. I took it in for another oil change, and repeated my gripes about the 2k engine rattle/etc (they seemed to dismiss it, I'm guessing they've heard it a lot and the first time I took it in they only put 2 miles on the odometer to "check it out")
Turns out a new problem has popped up: When I was shifting into 3rd gear, it felt like the shifter was bumping/scraping something on the way in. That got their attention, and they looked into it.
Now they've got my entire transmission dismantled. Took them 3 days to "get the schematic from Ford", and now they have parts on order. Also mentioned some of the parts are on backorder, so here we go down the rabbit hole of possibly being another Mustang stuck at the dealer for weeks.
First trip to dealer - 3k Miles - 7 Days in the shop - They changed the oil and said "All clear, the noises are 'normal' "
Second (current) trip to dealer - 8k Miles - 10 Days - Transmission currently disassembled and parts are being ordered.
I've never had a loaner issued from the dealer.
What do I need to be doing to prepare myself? Aside from meeting the 30 days in the shop, what other stipulations should I be aware of?
It goes without saying, it's very frustrating forking out 40k on a factory-ordered car only to have major transmission failures within the first 7 months of owning the car. I also don't want to be holding the bag on a severely diminished value Mustang, because god knows I wouldn't buy one with tranny work right out of the gate.
Sponsored
Last edited:
