krt22
Well-Known Member
- Thread starter
- #1
Anyone have a direct line to a Ford customer service higher up? My BIL bought his second GT350 in July (long story) and it's been a huge PITA. Bought it in Alabama, had it delivered to his local dealer (Valencia,CA). The car simply would not pass smog, they blew all sorts of smoke up his ass about needing to log lots of miles, special cycle, yadda yadda.
After 1200 miles and numerous failed attempts, Ford finally said the motor was shot. Took over a month to replace. Gave the same BS about needing to drive it a lot. Logged 800 miles on motor number 2. Still fails Smog, this time for all sorts of other crap. Im guessing the first motor was burning a lot of oil and ruined the cats/O2s, but who knows.
The local dealer has been everything but helpful since they didn't sell the car. At this point he just wants to lemon it, but that is difficult since it was bought out of state. Had the car for almost 6 months, still can't legally register it, complete cluster.
This is the 6th mustang in our family, so needless to say we are sorely disappointed with how Ford has been handling it. We tried calling Ford Performance directly and they said it's not their problem. Any help is much appreciated
After 1200 miles and numerous failed attempts, Ford finally said the motor was shot. Took over a month to replace. Gave the same BS about needing to drive it a lot. Logged 800 miles on motor number 2. Still fails Smog, this time for all sorts of other crap. Im guessing the first motor was burning a lot of oil and ruined the cats/O2s, but who knows.
The local dealer has been everything but helpful since they didn't sell the car. At this point he just wants to lemon it, but that is difficult since it was bought out of state. Had the car for almost 6 months, still can't legally register it, complete cluster.
This is the 6th mustang in our family, so needless to say we are sorely disappointed with how Ford has been handling it. We tried calling Ford Performance directly and they said it's not their problem. Any help is much appreciated
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