LOL!
I've owned a Mustang of one sort or another for the past sixteen years including restoring a 1966 Coupe and building a heavily modified twisty turn track oriented naturally aspirated 2003 Mach 1. I probably know more about all generations of Mustang and have gotten my hands dirtier working on them than the majority of people that come onto this website.
These jabronis are probably the type of people that were saying Amazon would never take off in the early 2000s.
My experience with Carvana was excellent. I was super skeptical at first as well but after speaking with them multiple times and going through their trade-in process and vehicle purchase, I am convinced it is an excellent way to go for used cars.
They only sell vehicles that have better-than-average histories and you can confirm that easily on their website and speaking to the customer service people.
They gave me $2000 more on my trade-in than any local dealer was willing to offer and had some of the best GT350 prices I found across the nation, most likely because they're not trying to make commission, they're just moving product like any other distribution business.
My GT350 was was the exact quality as stated and shown on their website and has so far treated me well with zero issues whatsoever.
There is a 7-day return period where you can return the vehicle to them, no questions asked, for a full refund (minus delivery if you have to have it delivered). You can return it to them if you don't like the sound your farts make when you're sitting in the seats. They literally don't care what the reason is.
Beyond that, they have their own warranty company that will deal with anything that might pop up unexpectedly within the first 100 days or 4000-ish miles. Otherwise, they tell you what is left on the factory warranty so you know whether it still applies or not.
So, as someone that has dealt with them directly and bought a high performance vehicle from them, I would recommend anyone to give it a shot. Assuming you don't have to have the car delivered, there is basically zero risk with the return period. What dealership can offer you that without having to deal with bullshit negotiations?
Will you 100% definitely have a perfect experience? Of course not, but how many people have 100% excellent experiences during normal car purchases?
If you have to get it delivered and you hate the car, you're only out the $400 delivery fee. Not too shabby.
Anyway, the people that rail against it without ever having actually utilized the service are very likely the same people that love headlines like "Millenials are killing car dealerships!" - they're just scared that the world is changing and pine for the "good ol days" when you had to deal with unnecessary stress for no other reason than flouting an idea of perceived masculinity by pwning the salesman.
