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American Car Craft - Buyer Beware

pctek

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Sep 6, 2014
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Location
Northern California
First Name
Steve
Vehicle(s)
2015 GT Premium DIB 401A
I recently purchased a billet fuse box cover, air box cover and radiator shroud from ACC designated for a 2015 S550.

After receiving the items, the fuse box in my S550 is in an "L" shape, the cover from ACC is a rectangle, not even the same shape.

My Air box has an embossed "pony" which prevents the ACC cover from sitting flush (would not create a good seal)

The Radiator shroud is to deep and presses on the stock water hose.

I spoke with Wes from ACC who said I was in my 30 return window, so I sent all 3 items back. Today when issued my refund, they withheld 15% as a restocking fee. Wes told me that these items fit fine on their "test" car so regardless if it fit mine or not, there is a 15% restocking fee.

Who knows if they used a 2014 S197 or a true 2015 S550 as their test vehicles, but the fact that they withhold a restocking fee for something that is their error is not right.

Consider this if you buy from them.
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CVCashmere

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Location
South Jersey
First Name
Carl
Vehicle(s)
15 GT Vert w/Steeda lower brace, PP sways & susp
that 15% restocking fee will cost them more customers than the amount they made off of you.

There are several good vendors here that don't get bad raps.

CVCashmere
 
 




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