sven02
Well-Known Member
- Thread starter
- #1
I'm at lost with Derrick at anarchy motive. I purchased a knob from him a year ago. Like everyone else i waited months for a custom knob. I'm ok with that knowing there will be a long wait. After a year in sunny California heat, the clear coat started to peel off. I contacted derrick about any warranty on his product. This was back in august. He responded with there is a 2 year warranty on his product. I shipped out my knob to him and he received it within a week. I asked how long will the turnaround time take. He responded within a few weeks. After a few weeks i email him whats the status on the recoat. He email me back with i don't have an exact eta. At this point I'm still waiting patiently on my knob from repair. Finally a few email back and forth he email me back on Oct 16. "Hey man, I’ve got it coated, I’m going to get it engraved and cleared this week so I can get it out man." and on Oct 23 he email me back with "It’s going out with the shipment batch Tuesday." at this point i'm pretty excited to get my knob back but then derrick went silence from here. I waited another few weeks hoping that he shipped it out but nothing. I email him multiple times and no reply. I finally pm him on mustang6g and respond the next day with Hey,
What's your name/order number? Either way I should be able to find it and let you know As far as I can tell I've responded to every outstanding email.
Thanks
I pm him back with my order # a week ago and still no response from him. At this point i don't know what to do. I don't mind the wait but now he doesn't respond to any of my emails or pm's. At this point I'm about to take a lost and purchase a different knob from a reputable company. Sorry for the long rant.
What's your name/order number? Either way I should be able to find it and let you know As far as I can tell I've responded to every outstanding email.
Thanks
I pm him back with my order # a week ago and still no response from him. At this point i don't know what to do. I don't mind the wait but now he doesn't respond to any of my emails or pm's. At this point I'm about to take a lost and purchase a different knob from a reputable company. Sorry for the long rant.
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