I had a similar experience.
I had the exact opposite experience, Lund (Jon II) worked with me on shifts both wot and part throttle until I was happy...shift-points as well. I had great communication and quick turn-around times also.
Interesting info, thanks. What was your setup with the PBD NA tune? What did the car trap and what was the DA?Hi there
I have used AED, Lund and PBD.
Lund:
It really depends on who does your tune, Lund has a team of tuners, some have more patience than others, also guess it depends what mood you catch them in. As such I found mixed results. Dakota there is really fantastic and their Whipple SC tunes drive absolutely amazing well, way better than stock Whipple.
AED:
You pay Shaun (owner of AED) for a tune, and he writes your tune, so your dealing with the man himself. However he can either be quite nice to deal with or quite blunt, his tunes are good but if you have an issue the customer service aspect can be mixed. Shaun has the best 350 tune for drive ability, unfortunately for me (UK car) I had issues with false knock which would of probably required re-writing tune from ground up, something Shaun did not have time to do. I think Shaun also has a reputation for the best A6 tunes, as they remain smooth but fast.
PBD:
Ken is one of the best, but he is also crazy busy, but you buy a PBD tune and Ken does the tune and he is great for the power adder guys. He now has a guy onboard called Trevor, who did me an NA tune and I have to say the attention to detail and customer service was above and beyond. Not only that his NA tune gave me the best trap speeds of any of the tunes in quarter mile and gained me close to 60HP (crank) and he was willing to adjust/change anything I requested. In short he wrote me a tune from ground up, he did not just pull an already tune from the shelf, he wrote a new one from ground up as I had quite unusual request such as zero modification to DBW and throttle tables as I really dislike the gas pedal to feel pedal maxed or sprint boosted. As such the car was not only fastest on PBD tune, it also drove the best.
From my experience if you want a pedal boosted type tune NA, go Lund, if you have a Whipple go Lund.
If you have a GT 350 setup go Shaun at AED.
If you have a unique boosted setup, Roush, Whipple go PBD and ask for Ken. If you want an NA tune with smooth gas or stock pedal, great gains and fantastic one to one support go PBD and ask for Trevor.