Howitzer
Well-Known Member
- Joined
- Feb 26, 2016
- Threads
- 12
- Messages
- 281
- Reaction score
- 283
- Location
- NC
- Website
- flickr.com
- First Name
- Howie
- Vehicle(s)
- 2015 Mustang GT, 2000 Mercedes C280
Yeah, I did go down there yesterday once I got off work - I just couldn't believe no one could tell me anything regarding my car just because the service advisor (who was failing to update me) was not available. I spoke to both the customer relations director and the service department manager today and finally have something moving forward.In your case I would both go in person and demand a resolution as well as call the warranty company and let them in on the fact that the work they approved and paid for hasn't been done yet. That might light a fire
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