ThatBigSkeptic
Member
- Thread starter
- #1
Updated September 22:
Original post - September 21
Original post - September 21
Sponsored
Last edited:
The car owner's insurance is primary and if he signed the repair order the dealer is off the hook.Ford customer service probably won’t help much with this. It’s a civil matter, and the dealers insurance will have to pay. If they refuse/won’t make you whole again, you’ll have to lawyer up and take them to court.
They would never be able to match that paint color, I would only accept a new Mustang. Nothing less.Already retained legal council just in case. Thanks though
Tell them want to trade it in and see what they tell you. How much are they going to give you for it in that condition. Even better say how much they will give you after it gets fixed. Both answers should be exactly the same !!! Even tradeThey have their own insurance and have already admitted they are at fault.
That's a good thing. That quarter panel is a mess.They have their own insurance and have already admitted they are at fault.
Unfortunately you are right. OP, you can maybe sue for damages (diminished value, loss of use other expenses maybe even negligence), but unless the insurance company totals it, it will be repaired. It really does suck though and I feel your pain.Ultimately this is what is going to happen in this case: They are going to repair it.
I know this car to the OP is basically NEW...., but it is not a new car. It is expected that a car...any car will get damaged at some point. To the OP, this car is his pride-n-joy, and pristine..., but to everyone else (the dealership, the insurance co., the courts) will see this yellow Mustang as nothing more than a CAR.
The damage to this car can be repaired. And repaired to the point that NO ONE would ever be able to tell the car was ever damaged and subsequently repaired. If the dealership can be "persuaded" to allow the OP the chance to trade-up to a GT or to somehow get some $$$ in his pocket, that would be great..., BUT the only thing this dealership is required to do is to make the car cosmetically perfect again. Nothing more.
Lastly, some peeps replying to this thread have posted comments something to the affect of: "...that car will never look the same..." or "....the paint will never match..." I'm sorry but anyone writing this stuff has never worked in a competent, top-tier body shop. The damage to this car is nothing out of the ordinary, and the process for matching the paint to perfection is not rocket science.
I hope the OP gets this worked out to his satisfaction and I know if this were my Mustang, I would NOT be happy. But at the end of the day, this is just a car.