Steeda Tunes feedback

[Spuddy]

What's the typical turn around from requesting a tune to getting it?

I purchased Tunes for life on the 2nd June and put in a request a couple of days later when the X4 tuner arrived. I waited 2 weeks then reached out via the Contact form on the website, still nothing. I then contacted Steeda UK and they chased it for me, the website was not working apparently so I submitted another request on the 22nd June and took screenshots at Steeda UKs request and forwarded them in a separate email.

Its the 10th July now, I'm a fairly patient person but I'm starting to think I've been conned.

I will add I am a UK customer just in case that makes any difference to tune deliveries.

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[tj@steeda]

What's the typical turn around from requesting a tune to getting it?

I purchased Tunes for life on the 2nd June and put in a request a couple of days later when the X4 tuner arrived. I waited 2 weeks then reached out via the Contact form on the website, still nothing. I then contacted Steeda UK and they chased it for me, the website was not working apparently so I submitted another request on the 22nd June and took screenshots at Steeda UKs request and forwarded them in a separate email.

Its the 10th July now, I'm a fairly patient person but I'm starting to think I've been conned.

I will add I am a UK customer just in case that makes any difference to tune deliveries.

Hello,

Steeda U.K. is a separate entity - they handle all of their tuning & business operations separately from Steeda U.S.

Robbie U.K. is on the forums - you may want to send him a message.

Best,

TJ

 

[Spuddy]

I'll reach out to Robbie,

The email they sent me directed me to the U.S. site to submit the tune request:

https://cdn.shopify.com/s/files/1/0...EEDA_TUNING_ORDER_GUIDE_2022.pdf?v=1659999085

https://www.steeda.com/tuning


Thanks TJ

 

[tj@steeda]

Shoot me your info - let me see if Matt has any info on this.

Thank you.

 

[Spuddy]

I just wanted to come back to this.

The guys at Steeda delivered my Tune shortly after and I must say I am impressed, yes the car is a bit more pokey but the thing I'm most impressed with is the MPG improvement. My daily commute is mostly on 60mph straight roads, I was seeing 23.5mpg on 95Ron fuel (stock map) and now I'm getting 26mph on the 97ron fuel.

I still can't wrap my head around a V8 getting such good fuel efficiency.

Thanks Steeda

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