Ecoboost timing cover oil leak smear

My local mechanic first spotted this smear of oil around the front of the block at the 15K service and suggested I get it looked at by Ford.
I read it up on the US forums and apparently it is a common fault. The fix is just to replace the sealant at the cover joint - there is no gasket. There is a Ford Co bulletin re this. I have no oil on my driveway so the leak has never been serious.
I had the dealer look at it on the 30K service and they said they would fix but they needed the car overnight as the sealant had to cure before use.
They have the car but told me they are not going to start the job until they know they have the right bolts(?) in the country.
Next time they contact I'll ask them what the hell they need bolts for. Meanwhile I'm bored stiff driving their loaner Territory.
Anyone else any had experience with this?

They are probably one time use bolts, its pretty common as they can stretch.

Hey John, can you take a photo of it? Would like to check mine please.

Sorry Sam the car is with the dealer and hopefully when I get it back there will be nothing to photograph! If you search the 6G US threads you will find some pics. If you have the problem it's probably best to wait for FORD AU to work out a fix on it so you don't have to wait around like I'm having to.

Ah righto. Thanks mate.

It's taking a week to do this repair.

After taking my car in for the timing cover seal repair on Tuesday, they tell me today I won't get it back til next week. When the booking was made weeks ago I requested they have the parts ready so there would be no delays. They failed to do this and this is a documented fault.
The problem for me is not not having the car, it's having to park their loaner car carefully each time to avoid the $1500 excess with a car park bingle.
There is an inverse correlation between the claims made by companies on how they are focussed on customer service and the amount of customer service they actually deliver.

I got the car back today. It's a bigger job than I thought, they told me there were a lot of parts to remove to do the job. So a heads ups to anyone having this done, it's going to take a few days and you want to make sure they put someone good on the job.

ecoboyboost said:

After taking my car in for the timing cover seal repair on Tuesday, they tell me today I won't get it back til next week. When the booking was made weeks ago I requested they have the parts ready so there would be no delays. They failed to do this and this is a documented fault.
The problem for me is not not having the car, it's having to park their loaner car carefully each time to avoid the $1500 excess with a car park bingle.
There is an inverse correlation between the claims made by companies on how they are focussed on customer service and the amount of customer service they actually deliver.

Click to expand...

Rofl you cheapen out on their $20 excess waiver too didn't you? I did the same haahah

Hey, at least Ford offers loan cars.