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ROUSH Parts

Sl13cobra

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FYI on Roush Parts;

15% 'restocking' fee (even if the item is still in original packaging).

They will not provide a return label (lots of companies do this because they obviously get great shipping rates and they in turn pass that along to customers) that can be deducted from the return.

CS guy on the phone had a total could care less attitude.

Your mileage may vary.
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Ricketts

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No surprise, lots of companies do such. They have to cover time spent processing, shipping, etc your order and cost of the shipping to you.
 

Jak112460

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AZ
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2015 Mustang GT
FYI on Roush Parts;

15% 'restocking' fee (even if the item is still in original packaging).

They will not provide a return label (lots of companies do this because they obviously get great shipping rates and they in turn pass that along to customers) that can be deducted from the return.

CS guy on the phone had a total could care less attitude.

Your mileage may vary.
Why wouldn't they change a restocking fee? You buy something and then just change your mind for whatever reason and they just give you your money back? There are costs associated with returns.
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