V8_MOTOR
Well-Known Member
- Joined
- Jan 28, 2017
- Threads
- 80
- Messages
- 891
- Reaction score
- 523
- Location
- Nottingham, UK
- Vehicle(s)
- MY17 S550 Mustang GT (EURO)
So I ordered the oil separator. They sent me the wrong one. Now they want me to return it (by the way they only collect during weekdays) so I would have to take a day off work and the correct one won't arrive for another two weeks.
Told me I should leave it with a neighbour. I refused as if something happens to the item (damaged in transit) they and courier will wash their hands of it leaving me and a third party high and dry. Then they proceeded and accused me of already breaking/damaging the item.
Customer service non existent. Effectively told me that unless you return the part how we want it you are stuck with it.
Bunch of F*****g w*****s.
Do any of the retailers on here have the correct one in stock? Ford performace oil separator which goes on our passenger side.
I'll likely end up putting both on.
Told me I should leave it with a neighbour. I refused as if something happens to the item (damaged in transit) they and courier will wash their hands of it leaving me and a third party high and dry. Then they proceeded and accused me of already breaking/damaging the item.
Customer service non existent. Effectively told me that unless you return the part how we want it you are stuck with it.
Bunch of F*****g w*****s.
Do any of the retailers on here have the correct one in stock? Ford performace oil separator which goes on our passenger side.
I'll likely end up putting both on.
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