Ford techs joy riding my car...

At least they seemed to enjoy the car.

a good example of why a valet mode is handy...

I communicate with the dealership before I bring my car in about test driving it. The car goes in and comes back with the same mileage. I don't let them drive my car unless it is in and out of the garage. I'm always within distance to see where my car is at all times.

I'd go the service manager and ask to see the tech that was driving saying how "he did such a great job I want to thank him" then pull up this video on your phone and watch their faces go that "oh shit" look

It's obviously reckless, disrespectful and probably not the first time they've done it nor the last.

Wow...I can't see myself in that situation and not running up in someone's mouth like an orthodontist.

culater said:

I communicate with the dealership before I bring my car in about test driving it. The car goes in and comes back with the same mileage. I don't let them drive my car unless it is in and out of the garage. I'm always within distance to see where my car is at all times.

Click to expand...

What exactly do you tell them I'm just curious. Like "don't test drive without my kbowledge" type of deal?

If there is even a slight possibility of damage to the car (hard to tell about any engine damage from the video), I'd pass on trying to resolve this with the dealership myself and lawyer up right away. I'd also take down the video.

Something similar happened during a PDI of a 1M several years ago. I think the dealership ended up buying the car back after the customer brought in the suits.

Dealer PDI (Pacific BMW, CA) - 1M Joy Ride FAIL!

Pacific BMW PDI Joy Ridden 1M Coupe Was Mine!

csmaan12 said:

What exactly do you tell them I'm just curious. Like "don't test drive without my kbowledge" type of deal?

Click to expand...

You can tell them that you've documented the mileage of the car and if there is a need for a test drive, it needs to be run by you first.

I would just ask to see the GM and ask him to watch a video with me without going into any detail at all, and just let him watch and listen in silence and see what his reaction. The video isn't going away so there's no sense in dropping 1-2k retaining a lawyer when the dealership hasn't even had an opportunity to respond.

Wow! Very immature and unprofessional to say the least!

I heard it is best to put a note on the steering wheel that states a dash cam is in use.
Protects both sides......and may just convince bonehaeaded techs not to drive your car.

Note mileage also.

opcorn:

PJR202 said:

I would just ask to see the GM and ask him to watch a video with me without going into any detail at all, and just let him watch and listen in silence and see what his reaction. The video isn't going away so there's no sense in dropping 1-2k retaining a lawyer when the dealership hasn't even had an opportunity to respond.

Click to expand...

This.

The GM's response will dictate which direction this will go from here.

I would be in jail and neither of those asshats would have any teeth left. Unreal, just the blatant disrespect! I'm seeing red for you! Not even my shit and I am sitting here pissed off! WTF!

Lawyer Up ASAP !!!

You should get a nice check out of this. Enough for your next mods.
Yeah those guys should get fired and never work at another dealer ever.

They both sound like these guys. So they should also take a class.

[ame="[MEDIA=youtube]6fV_-8-X7o8[/MEDIA]"]

:lol: :lol: :lol:

Their next job will be:
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:lol: :lol: :lol:

csmaan12 said:

What exactly do you tell them I'm just curious. Like "don't test drive without my knowledge" type of deal?

Click to expand...

I always have an appointment and not only do I talk to the service advisor, I speak to the shop foreman. They know I mean business and don't mess around. I tell them i'm anal about my cars and don't drive them. That's it. If they need to witness the issue, I drive. The dealership shop foreman moves my car to a location where it can't be touched and it's always in my view. The last time I was at the dealership, they asked me to move the car. The carport person didn't see me so when I came out and got close to the car, the guy jumped all over me telling me to get away from the car.