lwilliams
Well-Known Member
- Joined
- May 3, 2015
- Threads
- 21
- Messages
- 274
- Reaction score
- 64
- Location
- Athens, GA
- First Name
- Larry
- Vehicle(s)
- 2015 Mustang GT Premium 50th
Right. I have been a dealership service manager for 22 years. I can't ride with my guys when they leave the shop. However, I have strictly enforced rules. If anything like that were to happen, and I confirm it, the tech can roll his toolbox out that day. There is a reason the boxes have wheels on them!The dealer did not tolerate it. Employees in question were fired.
While the 'dealer' can lay down rules about how to treat a car in for service, they can hardly control what an employee actually does in said car.
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