SoCalTim
Member
- Thread starter
- #1
To say I am disgusted in this company is an understatement.
On July 3rd I placed an order for a set of Kooks headers and a Corsa Catback.
I was told approx 2 weeks for the Corsa to ship, and 3-4 weeks for the headers. I had requested 3" connections on the Kooks headers, which was classed as a special order which is why it would take 3-4 weeks, which I understood.
AFTER 8 WEEKS , STILL NEITHER OF MY ITEMS SHIPPED! I had sent messages to them on a weekly basis to ask when the items were shipping and told 'in the next few days' ... this happened week after week with no product shipping.
So, I called my bank and had a dispute case opened to file a reverse charge. I also formally requested a full refund from Maryland Speed, who responded by saying 'If you close the dispute case, we will issue a refund'. That would have been foolish of me to do, because once I close the case, it cannot be re-opened and would be relying on them to make good on that refund promise.
After several aggressive messages to Maryland Speed, my Kooks headers shipped on 9th Sept....keep in mind these were ordered July 3rd!
To add icing on the cake, my 'special order' 3" connect headers were not special order at all, I recieved the generic off-the-shelf 2.25" OEM connect!
As things stand my dispute case is still being fought, and I have half of my order not yet shipped.
MARYLAND SPEED WHERE IS MY CORSA CATBACK???
@marylandspeed my order #101237.
Buy with extreme caution from this vendor, my experience on my $2k+ order has been a complete disaster
.
On July 3rd I placed an order for a set of Kooks headers and a Corsa Catback.
I was told approx 2 weeks for the Corsa to ship, and 3-4 weeks for the headers. I had requested 3" connections on the Kooks headers, which was classed as a special order which is why it would take 3-4 weeks, which I understood.
AFTER 8 WEEKS , STILL NEITHER OF MY ITEMS SHIPPED! I had sent messages to them on a weekly basis to ask when the items were shipping and told 'in the next few days' ... this happened week after week with no product shipping.
So, I called my bank and had a dispute case opened to file a reverse charge. I also formally requested a full refund from Maryland Speed, who responded by saying 'If you close the dispute case, we will issue a refund'. That would have been foolish of me to do, because once I close the case, it cannot be re-opened and would be relying on them to make good on that refund promise.
After several aggressive messages to Maryland Speed, my Kooks headers shipped on 9th Sept....keep in mind these were ordered July 3rd!
To add icing on the cake, my 'special order' 3" connect headers were not special order at all, I recieved the generic off-the-shelf 2.25" OEM connect!
As things stand my dispute case is still being fought, and I have half of my order not yet shipped.
MARYLAND SPEED WHERE IS MY CORSA CATBACK???
@marylandspeed my order #101237.
Buy with extreme caution from this vendor, my experience on my $2k+ order has been a complete disaster
.
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