Ford Becomes #2 in JD Power's 2017 Initial Quality; Mustang Takes Top Quality Honors

Ford Becomes No. 2 Non-Premium Brand in J.D. Power's 2017 Initial Quality Study; Ford's Best Ranking in Report's 31-Year History

• Ford has earned the No. 2 ranking of all non-premium brands in this year’s J.D. Power Initial Quality Study – the brand’s best ranking in the report’s 31-year history
• Expedition and Mustang earn segment quality awards, with seven Ford and Lincoln models leading the top three of their segments
• Ford’s has been improving the capability and quality of new technologies, including SYNC 3 equipped on 70 percent of vehicles

DEARBORN, Mich., June 21, 2017 – Ford has jumped to No. 2 of all non-premium brands in J.D. Power’s 2017 Initial Quality Study – the brand’s best-ever ranking in the annual study now in its 31st year.

The Ford brand improved to 86 problems per 100 vehicles from 102 in 2016. This improvement helped Ford tie for fourth among all brands from 11th in 2016.

“As Ford accelerates the pace of innovation, we believe this best-ever quality ranking demonstrates our new technologies are reliable and easy to use,” said Bennie Fowler, group vice president, Quality. “The rapid improvements rated by third-party quality experts such as J.D. Power motivate us to improve our fitness even more as quality is a race that’s never finished.”

Seven Ford and Lincoln vehicles are in the top three in their respective segments. Ford Expedition and Mustang took top quality honors in their segments.

Ford is delivering new innovations with better quality than average as the industry has faced challenges rolling out new advancements such as connectivity and driver-assist features. Specifically, Ford is:

• Equipping approximately 70 percent of vehicles with advanced SYNC 3 technology with significant quality improvements
• Offering more models in the United States with popular driver-assist features such as adaptive cruise control and forward collision warning than any other full-line manufacturer.
• Continuing the rapid rollout of advanced EcoBoost engine technology and lightweighting innovations such as aluminum-bodied F-Series trucks – combining to deliver improved performance, capability and efficiency.

“We are moving into an exciting new period of innovation in transportation, so it is very important to keep the human experience at the center of all we do, including delivering any new technology with quality,” said Fowler.

https://media.ford.com/content/ford...6/21/ford-jd-power-initial-quality-study.html

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Spykexx said:

Wait...Dodge beat mustang and camaro powertrain mechanical quality? :lol:

I feel like someone had a bone to pick with Chevy during this lol.

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Kevin08 said:

Initial quality doesn't really mean much (or anything?). Ford is almost dead last on vehicle dependability.

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Zelek said:

Nothing is worse than FIAT \ Chrysler \ Dodge \ Jeep.

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HISSMAN said:

I wonder what Mawk will have to say about this?

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Zelek said:

Nothing is worse than FIAT \ Chrysler \ Dodge \ Jeep.

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Binfordtools said:

Personal experience states otherwise. On my 4th lease Ram with zero, and I do mean zero problems. Last 1500, and now current 2500 Ram pulls a 30ft. camper. Wife is on her 3rd Wrangler with only one very minor trim problem. Meanwhile, less than 800 miles on my Mustang with 4 significant paint chips, and a notchy transmission.

Like I said, just my personal experience. I'm sure others have other viewpoints.

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Zelek said:

2013 Dodge Dart 1.8L Turbo, ended up driving itself and accelerating on its own, massive ECU / Electrical issues. Lemon Lawed.

2015 Jeep Renegade, 27 miles on the Odometer. Car went into Limp Mode on the drive home. Drove back. Techs could not determine what the problem was. Given a loaner Renegade, 200 miles, check engine light came on during the rental.

Third Jeep Renegade, surprisingly, it worked with no CELs. Yeah, Chrysler is a giant piece of shit. They think it's okay to crush ignition wires in new Renegade engines in Italy when placing the engine in the bay calling it a "known issue".

I'm staying far away. One of the only reasons I'd never buy a Challenger and I actually like that car. Their quality overall is just absolute shit and it's all over the web on multiple vehicles.

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