amk91
Well-Known Member
- Thread starter
- #1
I placed an order for a GT Premium PP with 401A on June 26th, on the presumption that ordering closed on June 30th. The sales guy and his manager, told me my order would work just fine and likely arrive in August, so in trusting them I put cash down.
I haven't gotten a Vehicle Order Confirmation (VOC) nor a Dealer Order Receipt Acknowledgement (DORA) as of July 12. I understand that COTUS doesn't really process such info for weeks in some cases, but I have been very frustrated with conflicting information coming from different sources.
First, one rep at Ford Marketing tells me that my order "just isn't going to work" on June 30th, after I called with concerns about no more GTs being built (according to a competing dealer in a bordering state I had ceased doing business with).
Not trusting her, I called in again after hearing from my dealer and the second rep at Marketing said that the dates given didn't make sense to him and that I shouldn't worry too much.
When I finally heard from the guy responsible for special ordering, he told me it was a special exception they made for my car, now somewhat echoing what the competing dealer told me.
My question to them is, why the hell did they go and place my order then? Two, why are Ford acting like they are already building 2018s and that my customer order is trying to force them to build an already discontinued model?
The attitude my dealer is taking towards my order being impossible is not convincing, as it isn't my fault they don't have what I want in stock. I am open to other color choices, but just that the car has PP, 401A, and Recaro seats. Can anyone give their piece on this, as I cannot understand why a deadline of June 30th was put out?
Despite that, I am hearing Ford is still accepting orders for V6s+Ecoboosts, yet GTs/V8 Mustangs were discontinued many weeks earlier or are "no longer being built. I was told last week, that Ford has completed the "build out process" for 2017 GTs. Why did they accept my order then on June 26th?
I haven't gotten a Vehicle Order Confirmation (VOC) nor a Dealer Order Receipt Acknowledgement (DORA) as of July 12. I understand that COTUS doesn't really process such info for weeks in some cases, but I have been very frustrated with conflicting information coming from different sources.
First, one rep at Ford Marketing tells me that my order "just isn't going to work" on June 30th, after I called with concerns about no more GTs being built (according to a competing dealer in a bordering state I had ceased doing business with).
Not trusting her, I called in again after hearing from my dealer and the second rep at Marketing said that the dates given didn't make sense to him and that I shouldn't worry too much.
When I finally heard from the guy responsible for special ordering, he told me it was a special exception they made for my car, now somewhat echoing what the competing dealer told me.
My question to them is, why the hell did they go and place my order then? Two, why are Ford acting like they are already building 2018s and that my customer order is trying to force them to build an already discontinued model?
The attitude my dealer is taking towards my order being impossible is not convincing, as it isn't my fault they don't have what I want in stock. I am open to other color choices, but just that the car has PP, 401A, and Recaro seats. Can anyone give their piece on this, as I cannot understand why a deadline of June 30th was put out?
Despite that, I am hearing Ford is still accepting orders for V6s+Ecoboosts, yet GTs/V8 Mustangs were discontinued many weeks earlier or are "no longer being built. I was told last week, that Ford has completed the "build out process" for 2017 GTs. Why did they accept my order then on June 26th?
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