2015+ S550 Mustang Forum (GT, GT350, GT500, Mach 1, Ecoboost) - Mustang6G.com 15 - Steeda - 2
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Old 01-21-2017, 06:56 AM   #1
Burkey
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UPR = Fantastic!

So, I ordered some Street Engine mounts from @UPRSteve and WOW!
Shipping to Australia was cheap and relatively prompt.
Unfortunately, after I installed them, I realised they'd sent the wrong ones (shit happens). I emailed Steve and he had it sorted within hours. The right parts are on their way to Australia at UPR's expense, no questions asked.
I'm a firm believer that we all make mistakes, it's how we deal with them that matters!
I can't speak highly enough of the customer service I received.
A massive thumbs up to Steve and the team
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Mods to date: Magnaflow Comp/custom catback/Pacemaker LTs, AirLift, BMR CB005 cradle lock-out/sway bars/toe rods, Anchor Room red tail tint, black-out badges, Ford Racing blank decklid, Lakin plate holders, Steeda LCA bearings/adjustable diff bushes/adjustable camber arms, UPR engine mounts, LUND tuned, Project 6GRs
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Old 01-21-2017, 12:57 PM   #2
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Thanks for your understanding and patience. Everything was shipped out yesterday.
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Old 01-23-2017, 02:17 AM   #3
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Quote:
Originally Posted by UPRSteve View Post
Thanks for your understanding and patience. Everything was shipped out yesterday.
Thanks Steve, greatly appreciated.
__________________
You don't own a Mustang. It owns you.
Mods to date: Magnaflow Comp/custom catback/Pacemaker LTs, AirLift, BMR CB005 cradle lock-out/sway bars/toe rods, Anchor Room red tail tint, black-out badges, Ford Racing blank decklid, Lakin plate holders, Steeda LCA bearings/adjustable diff bushes/adjustable camber arms, UPR engine mounts, LUND tuned, Project 6GRs
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Old 02-02-2017, 05:04 AM   #4
Burkey
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Well, the new rubbers arrived today, about a fortnight after first contacting Steve.
That is GREAT by Aussie standards!!!
They also chucked in a few extra bit and pieces which is a fantastic gesture from the team at UPR.
@UPRSteve , thanks a heap mate. I'm thoroughly impressed with the professionalism you guys have displayed.
__________________
You don't own a Mustang. It owns you.
Mods to date: Magnaflow Comp/custom catback/Pacemaker LTs, AirLift, BMR CB005 cradle lock-out/sway bars/toe rods, Anchor Room red tail tint, black-out badges, Ford Racing blank decklid, Lakin plate holders, Steeda LCA bearings/adjustable diff bushes/adjustable camber arms, UPR engine mounts, LUND tuned, Project 6GRs
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Old 02-02-2017, 04:39 PM   #5
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Quote:
Originally Posted by Burkey View Post
Well, the new rubbers arrived today, about a fortnight after first contacting Steve.
That is GREAT by Aussie standards!!!
They also chucked in a few extra bit and pieces which is a fantastic gesture from the team at UPR.
@UPRSteve , thanks a heap mate. I'm thoroughly impressed with the professionalism you guys have displayed.
Glad to be of service!
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