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I have the remote start set to "Auto". The manual says in cold weather the heater is set to come on and the rear window defroster should come on when the car is started. I don't see the defroster melting the frost on the window even after 5 minutes of idling. Does anyone have experience with...

I was told by my salesman to request a brochure from the Ford website after I ordered my GT because often Ford will include a cash back offer with the brochure. Even without the cash back it would be nice to have the brochure that goes with the car. That was back on March 12. Still no brochure...

I've PM'd Ford Customer Service on this and one other forum and had no response. I also haven't seen any replies to postings by Customer Service reps. Are they still watching the Mustang sites?