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Illuminated Pony badges

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Xlume

Xlume

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Hey guys these light up horses are awesome! But I really hope nobody else is having the same problem as I am... I've only had mine in the rear for about 3 months, but the chrome is simply peeling off. Each time I check there is a little piece here and there just peeling off. :(

You can see in the pic that the tail is peeling off, so is the face. You can't see without the light on, but the middle of the body is full of tiny holes too...


I usually wash my car once a week, with just water and soap, so no idea why this is happening... it's a bummer after waiting so many months for the piece to ship.

Anybody else had the same problem?
Have you emailed us with your problem? If not please do so using the same email address that you used to place your original order so we can locate it in our system. As with a previous customer, whenever a fault is identified we will always warrant it and send you a replacement. It is unfortunate that some units will fail for no apparent reason as yours seem to have done.

Xlume
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davejonnes

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Have you emailed us with your problem? If not please do so using the same email address that you used to place your original order so we can locate it in our system. As with a previous customer, whenever a fault is identified we will always warrant it and send you a replacement. It is unfortunate that some units will fail for no apparent reason as yours seem to have done.

Xlume
Cool! I did not know about the warranty! Thanks a lot for your awesome customer service as always.
 

dj_rob

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Have you emailed us with your problem? If not please do so using the same email address that you used to place your original order so we can locate it in our system. As with a previous customer, whenever a fault is identified we will always warrant it and send you a replacement. It is unfortunate that some units will fail for no apparent reason as yours seem to have done.

Xlume
Any idea when these will ship. The website said June 2017 but it’s July
 
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Xlume

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Any idea when these will ship. The website said June 2017 but it’s July
Our plating company stuffed up our order and had to redo them. They should be here this week and then another week to assemble and ship out. Apologies for the delay if you have an order waiting.
 
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Xlume

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Lots of badges going out this week.

Rear GT badges going out in a couple of weeks.

We are finally getting there. Thanks to all that have been waiting patiently.
 

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ahl395

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Lots of badges going out this week.

Rear GT badges going out in a couple of weeks.

We are finally getting there. Thanks to all that have been waiting patiently.
Woohoo! Can't wait to get my GT badge. Will post some pics of it here once installed.
 
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Xlume

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Woohoo! Can't wait to get my GT badge. Will post some pics of it here once installed.
I did a test run today on the GT badges to make sure all components work together.... they do :)

Will start shipping by the end of the week.
 

LarsenGrind

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Hi Xlume. If I order the front pony and a GT now, when can I expect them to be shipped? And do You even ship to Europe?
These would look soo good on my car:headbang:
 
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Xlume

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Hi Xlume. If I order the front pony and a GT now, when can I expect them to be shipped? And do You even ship to Europe?
These would look soo good on my car:headbang:
They will ship out next week for you. Yes we ship to Europe.
 

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ahl395

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[MENTION=15775]Xlume[/MENTION]

I emailed you about an issue with my gt badge, could you please take a look? Or I can send the info here if better

Thank you
 

ahl395

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Yep i know Rob emailed you back. Did u get the email.
Thanks for the reply. However I did not get the email back, just double checked. Can you please resend? Thanks!
 
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