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Hood corrosion

zackmd1

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Post #63 contained the document but the link seems to be dead now... Interesting

Edit: found it in the 2016 warranty guide
425A6D33-88D2-49F5-84D3-8A7AB082866E.jpeg
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Asharus

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I think I remember reading that. I don’t recall seeing that they bypass the bumper to bumper to warranty it
 

zackmd1

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Check revised post...
 

Asharus

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Perforated is in the clause
 

zackmd1

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Perforated is in the clause
Read the part specifically about aluminum panels... "If aluminum panels have corrosion or rust damage..." No mention of perforation with aluminum panels.


Perforation was referring to the normal 5 year corrosion warranty....
 

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Asharus

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Interesting. Let me know if that works out for u
 

GT Pony

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Read the part specifically about aluminum panels... "If aluminum panels have corrosion or rust damage..." No mention of perforation with aluminum panels.

Perforation was referring to the normal 5 year corrosion warranty....
That's how I read it too. I'm assuming this is the same warranty text for the 2017 models. Sounds like they changed the corrosion warranty for 2016 and beyond, but the 2015 guys are screwed and locked down to the 3yr/36k warranty.
 

Asharus

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it's weird that it uses KM instead of Mi in the warranty language tho
 

zackmd1

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Interesting development...

Called Ford again and got a different CS Rep that was a little more willing to work with me after making them aware of the 2016 warranty changes. I now have to take the car to a Ford dealership in order to have detailed pictures and a written diagnosis sent to Ford corporate where it will be reviewed. Still no guarantee on a repair but at least it is a start.
 

rumson

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For those of you who've had this fixed under warranty, did you run into much of a fight? I'm taking mine in Friday to have pictures taken and sent to Ford. I'm hoping I don't run into resistance. I've only got a bit over 20k on my car, but I'm almost up against the 36 month portion of the warranty.
 

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zackmd1

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As long as you are still within the warranty period then there shouldn't be an issue and pictures sent to Ford shouldn't be required. If there is then find a different dealership as they cannot refuse repair as long as it is within the warranty period.
 

rumson

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As long as you are still within the warranty period then there shouldn't be an issue and pictures sent to Ford shouldn't be required. If there is then find a different dealership as they cannot refuse repair as long as it is within the warranty period.
I certainly hope so. I only have a couple dealerships near my area, and one already mentioned needing to take pictures. I don't plan on going to that one, at least not first. Thanks for the advice!
 

Asharus

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having pictures taken and sent to ford is part of the warranty process.
 

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I certainly hope so. I only have a couple dealerships near my area, and one already mentioned needing to take pictures. I don't plan on going to that one, at least not first. Thanks for the advice!
Just as the post below states, they need to take pictures for the warranty process. I would recommend asking them to allow you to see the pictures before they send them out.. that way you can make sure they show the affected area clearly. I didn't have very much resistance other than the "Well Ford will only cover it if there's holes" . I then told the service manager to just go ahead and take pictures and send them off (The service director just happen to be walking by, I showed him pictures I took my self with a DSLR) He asked me to email them to him, and sure enough the next day I got a call telling me Ford approved it.
 

Asharus

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If you were within 3/36 they should not have given you any trouble.
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